Hotel Front Desk Night Auditor
Company: Crowne Plaza Baton Rouge
Location: Baton Rouge
Posted on: May 16, 2022
Job Description:
Job DescriptionOur property is seeking a night auditor to join
our growing group of hospitality professionals. The ideal candidate
will have strong attention to financial details, a genuine love of
interacting with people, and a superior commitment to customer
satisfaction. Previous hotel experience is required, and guest
service experience is highly preferred. If you are looking to start
a career in the hospitality industry and want a position that can
grow with your skills and natural talents, apply
now.Compensation:$13 - $15 hourlyResponsibilities:
- Perform additional bookkeeping, administrative, and accounting
procedures as required
- Delegate housekeeping, security, and service requests, respond
to guest inquiries and resolve guest complaints, process
reservations and check-ins, and other front desk agent duties as
required
- Reconcile all credit card transactions, financial records,
occupancy percentages, room charges, final bill preparation, and
cash drawer activity after a thorough audit process
- Compile and distribute daily, weekly, and monthly reports to
general manager, department heads, and hotel management
- Ensure all guests feel they are having an exceptional
experience at the propertyQualifications:
- Experience in the hospitality industry or guest services is
preferred, but not required
- Must be computer proficient; experience with accounting or
reservation software is a bonus
- Requires a flexible schedule that allows for overnight shift
hours
- Great communications. and excellent customer service skills are
required
- Diploma or equivalent from high school is required; some
college is desiredAbout CompanyThe Crowne Plaza in Baton Rouge is
the premier conference and event center in the surrounding market.
We routinely provide quality service to all manners of guests and
groups. With 300 rooms and 32,000 square feet of event space, we
are the place for a high-volume on-site hotelier experience.We
routinely outperform competitors in a saturated market through
superior quality and consistency for large gatherings.
Award-winning banquet services, food service, and guest amenities
including a 5000 square foot gym, newly renovated outdoor pool, and
patio space.We believe in a guest first, operations second aspect
of doing business. One of the principal reasons we have
outperformed competitors is due to our collective customer service
bearing. We go above and beyond what is expected to ensure positive
engagement and guest experience.
Keywords: Crowne Plaza Baton Rouge, Baton Rouge , Hotel Front Desk Night Auditor, Accounting, Auditing , Baton Rouge, Louisiana
Didn't find what you're looking for? Search again!
Loading more jobs...