Business Operations Analyst - Education
Company: Public Consulting Group
Location: Baton Rouge
Posted on: November 18, 2023
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Job Description:
Overview
About Public Consulting Group
Public Consulting Group LLC (PCG) is a leading public sector
solutions implementation and operations improvement firm that
partners with health, education, and human services agencies to
improve lives. Founded in 1986, PCG employs approximately 2,000
professionals throughout the U.S.-all committed to delivering
solutions that change lives for the better. The firm is a member of
a family of companies with experience in all 50 states, and clients
in six Canadian provinces and Europe. PCG offers clients a
multidisciplinary approach to meet challenges, pursue
opportunities, and serve constituents across the public sector. To
learn more, visit www.publicconsultinggroup.com .
Responsibilities
PCG manages the daily operations of the Special Education
Management System in hundreds of school districts across the
Northwest Region which includes Washington, Idaho, Utah, and
Colorado.
The Business Operations Analyst is responsible for managing and
delivering technology solutions and satisfying requirements during
project and/or program initiation, scope management, time
management, and quality management efforts. The ideal candidate is
knowledgeable and well versed in the design and development
processes to create and maintain Software Development Life Cycle
(SDLC) documents, system specifications and project management
documents. The Business Operations Analyst works internally with
both technical and business service teams to define project scopes,
setting priorities, developing and managing design and develop
plans, tracking issues and resolution, managing aspects of the
implementation, driving continued integration with related
technology solutions and overseeing all aspects of the design.
Integral to the success of this position is positive interaction
with business team and technology resources to ensure effective
management and momentum of information systems/technology projects.
In addition, this individual will establish and maintain effective
professional work relationships, working collaboratively with the
technology and business teams to help integrate key technologies in
support of the client and the business.
Responsibilities:
Create and manage all system specifications required for project
and client management
Create requirements-gathering documents to identify business and
user needs
Create functional specifications (as well as any other
documentation needed) to clearly denote scope and requirements to
development and QA teams
Create wireframes or prototypes using Axure RP, or related
tools
Performs testing to ensure functionality works as intended
Operate in a central region and support multiple projects across
multiple states
Obtain proficiency in providing design and development tools
Qualifications
Experience
Bachelor's degree
Minimum of 3 years of System Design in an organizational
setting
Expertise and work experience utilizing (SDLC) System Development
Life Cycle and (QA) Quality Assurance methodology standards and
best practices
Development of Requirements Specifications, Design, Process/Flow
Diagrams, Test and Implementation Plans
Preferred Experience
Axure, Sketch, and/or Figma experience
UI/UX experience and course certification
Knowledge of special education
Knowledge of Jira
Required Skills
Strong interpersonal and leadership skills with ability to interact
with various IT and business client departments/project teams
Ability to work in a fast-paced and changing environment; reacts
professionally under pressure
Ability to manage priorities across multiple teams/projects,
platforms
Detail oriented with excellent analytical, planning, and
organizational skills
Excellent written and oral communication skills; speaks clearly and
persuasively in positive or negative situations
Strong facilitation skills
Excellent time management skills; self-starting and
self-motivated
Ability to work well independently or leading a design team with
limited supervision; strong team collaboration
#REMOTE
#LI-REMOTE
#LI
#EDU
Compensation
Compensation for roles at Public Consulting Group varies depending
on a wide array of factors including, but not limited to, the
specific office location, role, skill set, and level of
experience.--- As required by applicable law, PCG provides the
following reasonable range of compensation for this role: $60,000 -
$70,000. In addition, PCG provides a range of benefits for this
role.
EEO Statement
Public Consulting Group is an Equal Opportunity Employer dedicated
to celebrating diversity and intentionally creating a culture of
inclusion. We believe that we work best when our employees feel
empowered and accepted, and that starts by honoring each of our
unique life experiences. At PCG, all aspects of employmentregarding
recruitment, hiring, training, promotion, compensation, benefits,
transfers, layoffs, return from layoff, company-sponsored training,
education, and social and recreational programsare based on merit,
business needs, job requirements, and individual qualifications. We
do not discriminate on the basis of race, color, religion or
belief, national, social, or ethnic origin, sex, gender identity
and/or expression, age, physical, mental, or sensory disability,
sexual orientation, marital, civil union, or domestic partnership
status, past or present military service, citizenship status,
family medical history or genetic information, family or parental
status, or any other status protected under federal, state, or
local law. PCG will not tolerate discrimination or harassment based
on any of these characteristics. PCG believes in health, equality,
and prosperity for everyone so we can succeed in changing the ways
the public sector, including health, education, technology and
human services industries, work.
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Job Locations US
Posted Date 10 hours ago (11/16/2023 7:12 PM)
Job ID 2023-9916
# of Openings 1
Category Customer Service/Support
Type Regular Full-Time
Practice Area Education Services
Public Consulting Group is an equal opportunity employer. All
qualified applicants receive consideration for employment without
regard to race, color, religion, gender, national origin, age,
sexual orientation, gender identity, protected veteran status, or
status as a qualified individual with a disability. VEVRAA Federal
Contractor.
Keywords: Public Consulting Group, Baton Rouge , Business Operations Analyst - Education, Education / Teaching , Baton Rouge, Louisiana
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