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Field Services Technician

Company: Sleep Number
Location: Port Allen
Posted on: January 15, 2022

Job Description:

OverviewAs a Field Services Technician with Sleep Number, you will strive to deliver a "wow" experience to each and every customer. Our Home Delivery Driver not only deliver this exceptional product, they also provide our customers with quality service that includes assembly and demonstration of the Sleep Number Bed - and other Sleep Number products. Additionally, our Field Services Technicians will visit existing customers to provide warranty services and conduct trouble shooting. We take pride in our products and are passionate about how it improves our customers' lives.Responsibilities

  • Conducts service visits in customer's homes delivering, relocating, assembling and repairing products to specifications with an expectation to personify Sleep Number's customer experience standards
  • Presents the bed/system in a manner that validates the sale by the customer, establishing confidence in the product's features and benefits
  • Operates a company and/or leased vehicle, meeting safety and DOT standards
  • Work on a team with a co-worker to ensure that all work is conducted in an efficient, quality and professional manner
    • Communicates effectively with customers, co-workers and supervisors;
    • Complies with all safety rules, regulations and training; maintains safe working conditions
    • Performs other job-related duties as required by business needs
      • Valid Class D Chauffeurs license (CDL not required) and motor vehicle record will be reviewed
        • Need to be at least 21 years of age
        • Be able to pass a criminal record check, DOT Physical, and drug screen
        • High School Diploma or GED Equivalent required
          Compensation and BenefitsAt Sleep Number, we believe that by embracing individuality amongst our employees, we create a wonderful and memorable experience for our customers. We provide flexible schedules and an excellent paid training in a supportive environment. This role comes with a competitive hourly pay, plus bonus potential and excellent benefits!
          Other benefits of the delivery role include:
          • $17.75
          • Medical, Dental, and Vision
            • 401(k) Plan with Company Matching
            • Paid Time Off
            • Bonus Plan with Quarterly Payout Opportunity
            • Tuition Reimbursement
            • Flexible Spending Accounts
              • Company Issued Smart Phone
              • Employee Discounts
              • And Much More!
                Sleep Number is an equal opportunity employer. We are committed to recruiting, hiring and promoting qualified people and prohibit discrimination based on race, color, marital status, religion, sex (including gender, gender identity, gender expression, transgender status, pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), sexual orientation, age, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state, or local law.

Keywords: Sleep Number, Baton Rouge , Field Services Technician, Engineering , Port Allen, Louisiana

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