BatonRougeRecruiter
the smart solution for Baton Rouge jobs

Field Service Engineer

Company: Hologic
Location: Baton Rouge
Posted on: September 12, 2018

Job Description:


















At Hologic, we're an innovative medical technology company that enables healthier lives everywhere, every day. We are also a company that prospers and grows, which is why we've been able to expand our offerings to empower even more people and champion women's health

What powers our growth across Breast & Skeletal Health, Diagnostics, GYN Surgical and Medical Aesthetics Solutions is also what differentiates us: the exceptional and clinically proven capacity of our products to detect, diagnose and treat illnesses and other health conditions earlier and better. This clinical superiority creates high expectations, which we fulfill by continually challenging ourselves to improve health through better technology, education and market access.

None of this would be possible without the talent and passion of our employees. Together, our expertise and dedication to developing and sharing more robust, science-based certainty drives our global presence and a promising pipeline that responds to the unmet health and wellness needs of women, families and communities.

While we focus on women's health and well-being, we are committed to having an even broader benefit on the world. Together, we advocate for better health and wellness through solutions that provide ever greater certainty and peace of mind.


Hologic is seeking a full-time Field Service Engineer (FSE) to be based in, or near Baton Rouge, Louisiana.


Summary of Duties and Responsibilities



  • Responsible for the installation and service of Hologic products (mammography, digital mammography, bone densitometry, and mini c-arms) which include electrical, mechanical and software components.

  • Establish and maintain a high level of customer satisfaction with Hologic's products, support and service.

  • Complete all remedial service actions, standard system checks, and required hardware and software upgrades in accordance with approved policies and procedures.

  • Assist other Field Engineers as necessary.

  • Maintain a good customer service reputation by complying with all regulatory requirements and all aspects of DQSM.

  • Complete and submit all required paperwork on time and accurately.

  • Train customers on the basic operation and use of Hologic products.

  • Provide feedback to the District Manager concerning product performance anomalies encountered in the field, and make recommendations for service improvements.

  • Provide support at conventions, trade shows and customer trials.

  • Provide pre and post sales support by maintaining close working relationships with sales and customers to ensure expectations are met and equipment installations are handled as planned.

  • Manage inventory, keep accurate records, and return unused and failed parts promptly.

  • Promote service contract offerings and assist the local Service Sales Specialist in selling service agreements to customers within your assigned territory.

  • Manage the assigned territory in an organized fashion.

  • Perform PM's on time, provide expeditious on-site response and minimize equipment downtime.

  • Respond to customer inquiries in written form (with managerial approval), in person, or via telephone as needed.

  • Escalate customer issues and unresolved product problems to service management in a comprehensive and timely manner.










    Qualifications


    • Must be a self-starter, able to travel and work independently with minimal supervision.

    • Must be capable of multi-tasking, setting priorities and scheduling work activities.

    • Ability to resolve problems, think analytically and communicate professionally in high pressure, time sensitive, customer environments.

    • Willing to work flexible hours and overtime on short notice.

    • Position requires the ability to be "on call" after normal working hours.

    • Depending on location, position may require frequent overnight travel.

    • Must have reliable transportation, possess a valid driver's license, and carry adequate auto insurance.

    • High degree of mechanical aptitude.
    • Excellent communications skills, both written and verbal are required
      Education

      • Associates Degree or equivalent in electronics, computer science or related technical discipline is required.
        Experience

        • 2-4 years experience in a field service position working with customers to resolve problems related to x-ray, digital imaging or related medical equipment preferred. Experience designing, installing, or maintaining computer networks highly desirable.
          Specialized Knowledge


          • Strong computer literacy. Must be proficient with DOS and Windows, certified training and/or working knowledge of UNIX /NT/Solaris or other software operating systems preferred.

            Additional Details
            (Including Physical & Mental requirements)



            • Must be able to lift a minimum of 50 pounds.

              Agency and Third Party Recruiter Notice:
              Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered.

              Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.

















              Keywords: Hologic, Baton Rouge , Field Service Engineer, Engineering , Baton Rouge, Louisiana

              Click here to apply!

              Didn't find what you're looking for? Search again!


              I'm looking for
              in category
              within


Other Engineering Jobs


Diesel / Natural Gas Shop Mechanic
Description: The Diesel/ Natural Gas Shop mechanic is responsible for repairs and testing on Natural Gas and Diesel engines, Generator sets, Compressors and other mechanical equipment in the shop. DUTIES RESPONSIBILITIES: (more...)
Company: Linear Controls
Location: Lafayette
Posted on: 09/17/2018

ELECTRICIANS; MECHANICS
Description: Baton Rouge manufacturer of custom steel lined pipe has immediate need for the following positions: Electricians: Install and repair electrical systems, apparatus and electrical and electronic components
Company: STUPP CORPORATION
Location: Baton Rouge
Posted on: 09/17/2018

United States Lafayette: Engineer - Sr. Engineer: Cementing
Description: We are looking for the right people - people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves (more...)
Company: Halliburton
Location: Lafayette
Posted on: 09/17/2018


E and I Engineer - Baton Rouge
Description: NorthStar Energy Services offers engineering, procurement, project management, construction management, and consulting solutions to clients in the energy, petrochemical, and process industries. Our clients (more...)
Company: North Star Energy Services
Location: Baton Rouge
Posted on: 09/17/2018

Digital ASIC Design Engineer with Security Clearance
Description: This opening is for ASIC design engineers with layout experience. Radiance Technologies, a rapidly growing employee owned company supporting multiple technology development efforts is searching for digital (more...)
Company: Radiance Technologies
Location: Baton Rouge
Posted on: 09/23/2018

ASSISTANT AUTOMATION ENGINEER
Description: Assistant Automation Engineer Engineer instrumentation and control systems for raw sugar from sugar cane processing plant. Review design drawings
Company: CONFIDENTIAL
Location: Baton Rouge
Posted on: 09/17/2018

3rd & 2nd Assistant Engineers
Description: State/Area: Louisiana Regional Area: New Orleans Metro Area Primary Background: Crew Secondary Background: Crew Job Number: JN -092017-80
Company: Complete Logistical Services, LLC
Location: New Orleans
Posted on: 09/23/2018

Mechanic
Description: Mechanic Wanted, Must
Company: Confidential
Location: Baton Rouge
Posted on: 09/19/2018

Mechanic Wanted - My Mercedes Wont Start
Description: I need someone to lool at my mercedes
Company: MeetA USD
Location: Baton Rouge
Posted on: 09/18/2018

Current College Students - Summer 2019 Electrical Engineering Intern
Description: IF YOU ARE CURRENTLY PURSUING A DEGREE IN ELECTRICAL ENGINEERING, COMPUTER ENGINEERING OR RELATED ENGINEERING FIELD HERE IS YOUR OPPORTUNITY TO PURSUE AN EXCITING SUMMER
Company: Raytheon
Location: Baton Rouge
Posted on: 09/21/2018

Log In or Create An Account


Find us on Facebook

Find us on LinkedIn

Get the latest Louisiana jobs by following @recnetLA on Twitter!

Baton Rouge RSS job feeds