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Mechanical Engineer

Company: Kelly Services
Location: Baton Rouge
Posted on: June 15, 2019

Job Description:

Job Description

The primary purpose of the Assistant Service Manager/Mechanical Engineer is to provide support to the leadership with the Service line of business to maintain a high level of customer satisfaction, quality and safety, to ensure expected profitability with Services and to develop a high level of expertise and self-sufficiency within all team members.

Principal Duties and Accountabilities:



  • Meet or exceed all financial expectations, budgets and goals, monitoring pricing, and reviewing cost data with the Service Manager.
  • Build and sustain customer relationships to insure complete customer satisfaction.
  • Assist in managing dispatch procedures to insure a high level of customer satisfaction and proficient, effective communications with field staff resources.
  • Assist in management of field labor with the business unit including development of service teams and roles and responsibilities.
  • Initiate technician labor productivity improvements through field supervisor(s) and ensure quality of work to the company-s standards and project requirements.
  • Assist in estimating of service repair and replacement projects.
  • Promote and accountable for all aspects of Safety and Risk Management, including ensuring proper Notice to Proceed, Signed Contracts, Contract Change Orders, Certificate of Insurance and Bonds.
  • Assist Field Supervisor in regulating quality control on Service jobs.
  • Maintain and protect the company image and culture and coach others in the company way.
  • Ensure that employee morale and retention are kept at a high level.
  • Maintain inventory and tool procurement for all service vehicles.
  • Maintain continuing education program for Service field personnel.
  • Perform Services- orientation for new hires.
  • Conduct project kick-off meetings to coordinate small jobs with supervision.
  • Coordinate subs and vendors as related to Service jobs.
  • Assist in software and technology tools (Estimation and hand-held devices) development.
  • Participate in staff meetings with Business Unit Manager, addressing management issues as well as training, safety and productivity improvements.


    Knowledge, Skills & Requirements:



    • Bachelor degree in Mechanical Engineering (can be a new graduate).
    • Must have working knowledge of Microsoft Word, Excel, and PowerPoint.
    • Must be organized and self-motivated with the ability lead a team of technicians
    • Excellent written, verbal and presentation communication skills are required daily.
    • Professional manner and appearance is required.


      Why KellyConnect--?

      Each year, we find work for nearly 25,000 call center employees like you. We offer temporary,

      temporary-to-hire, and direct hire roles, for both traditional office and home-based assignments. And

      through Kelly's connections, from small- and mid-sized companies to 95 of the Fortune 100 we can

      open your job search to a new world of opportunities. You get a more flexible career, your way:

      choosing the positions you want, when and where you want to go, and always for competitive pay.

      Want more information? Visit kellyservices.com/contactcenter

      About

      Kelly Services--

      As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people

      around the world and have a role in connecting thousands more with work through our global network of

      talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter.Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

      Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

      committed to employing a diverse workforce. Equal Employment Opportunity

      is The Law.

Keywords: Kelly Services, Baton Rouge , Mechanical Engineer, Engineering , Baton Rouge, Louisiana

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