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Senior Employee Benefits Account Manager

Company: BancorpSouth
Location: Baton Rouge
Posted on: December 4, 2019

Job Description:

You want to succeed. We want to succeed. Let s do it together. The success of any business relies upon its ability to match opportunities with the right resources - and most importantly, the right people. BXS Insurance (BXSI) provides Commercial, Employee Benefits, and Personal insurance brokerage and consulting services throughout the United States. There are many things to consider when deciding on your next employer. Do you want a job where you earn a paycheck? Or do you want a CAREER with a company that values their employees as well as the communities that they are in? At BXSI, we are more than just a workplace. We are a company that prides itself on values and the people that we employ. Start your search for a career with BXS Insurance. Primary Function: The Senior Employee Benefits Account Manager is responsible for the delivery of exceptional service to our Employee Benefits clients. With the producer, this position manages the client's exposure to risk and coordinates services for the development, retention and rounding of accounts. Typically assigned to the largest and/or most complex clients. May assist in preparing RFP responses. Primary Responsibilities: * Functions independently to inform and educate, answer questions, resolve issues, and make decisions regarding the need for the implementation of coverage and modifications to clients coverages. * Provides exceptional customer service for assigned accounts, including correspondence, communication and meetings with customers, producers and insurance carriers. * Independently, or in partnership with producer(s) and marketing, manages new/renewal business strategy including the coordination of roles and the obtaining of information. * Markets new and renewal business to appropriate carriers as needed or requested * Maintains accurate and up-to-date data in agency management system according to agency workflows. * Verifies new and renewal policies for accuracy in rating, coverages and other relevant information. Ensures that policies are delivered and/or mailed to the client in a timely manner. * Develops strong positive client relationships by being the point of contact for assigned clients, maintaining open lines of communication, and conducting face-to-face meetings as needed. * Interacts with others effectively and professionally by utilizing good communications skills, cooperating purposefully, and providing information and guidance, as needed, to achieve the business goals of the agency. * Maintains current knowledge of industry trends, new product information, legislation, coverages and technology. * Provides guidance and direction to account associates and less experienced account managers as needed. * Overtime work, as needed * Other duties as assigned. Qualifications: Education/Designations * College degree preferred, high school diploma or equivalent required * Appropriate active Life & Health license required Work Experience * Typically has up to 7+ years of account management experience. * Expert working knowledge of insurance brokerage industry including products, rating, underwriting, coverages and industry operations. Skill Requirements * Experience and proficiency using Microsoft Word and Excel * Excellent verbal and written communication skills * Ability to work with numbers including basic calculations * Organizational and time management skills * Ability to work in a team environment * Projects professional appearance and manner * Self-starter with the ability to be flexible * High attention to detail Physical Requirements * Must be able to communicate effectively with clients, producers, carriers and staff * Ability to stand or sit at a workstation during a standard workday * Ability to operate a computer and other office productivity machinery, such as a calculator, copy machine and printer * Ability to move about the office to access office machinery and supplies Mental Requirements * Ability to work and meet challenging deadlines and expectations * Job entails meticulous attention to detail. Must perform well with frequent interruptions or distractions. * Ability to quickly adjust priorities, focus and direction as circumstances dictates BXS Insurance is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, veteran status, genetic information or any other status protected under applicable local, state or federal nondiscrimination laws.

Keywords: BancorpSouth, Baton Rouge , Senior Employee Benefits Account Manager, Executive , Baton Rouge, Louisiana

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