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General Manager

Company: SONIC
Location: Baton Rouge
Posted on: January 8, 2021

Job Description:

The Job:As a SONIC Drive-In General Manager, you are responsible for overseeing and managing the daily operations of the Drive-In to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the Sonic Drive-In. As the highest management position within the Drive-In, you are accountable for the Drive-In and its operations. Responsibilities include:

  • Hiring, training, managing, supervising, directing, and developing Great People ready to serve a SuperSONIC experience to every guest
  • Demonstrating a Fair, Firm, Fun leadership approach, and leading by example
  • Managing a profit and loss statement to exceed expectations every week, month, and year
  • Swiftly resolving employee concerns with a thoughtful approach
  • Celebrating team successes and coaching for better performance
  • Setting expectations and providing clear and continuous feedback
  • Creating an upbeat positive atmosphere during the shift that makes work fun
  • Helping employees understand the big picture and their role by sharing the "why" behind tasks
  • Understanding how to use metrics to evaluate Drive-In performance and make necessary improvements
  • Getting out in the community, making a difference, and growing sales for your Drive-In and the brand
  • Maintaining and enforcing SONIC safety and sanitation standards
  • Relentlessly complying with all federal, state, and local laws and regulationsWhat You'll Need:
    • Prior management experience; restaurant or retail industry highly preferred (subject to franchise discretion)
    • High standards for self and the team
    • Positive attitude, especially during rushes or stressful situations
    • Resiliency - trying different approaches to solve a problem; working to get better every day
    • Eagerness to learn and grow professionally and personally
    • Ability to prioritize and complete tasks accordingly
    • Excellent leadership and communication skills
    • Associate's degree in Business or related field preferred (subject to franchise discretion)
    • Willingness to work irregular hours, including nights, weekends, and holidaysThe Fine Print:As required by applicable law, SONIC Drive-In franchise organizations will make reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job.Additional General Manager Requirements:
      • High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred
      • Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervision
      • Required to work a minimum 5 day workweek with 4 closing shifts (or 4 day workweek guaranteed) including irregular hours, nights, weekends and holidays
      • Knowledge of recruiting, interviewing and selection practices
      • Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations
      • Leadership and supervisory practices and skills; effective verbal and written communication skills
      • Basic accounting and computer skills
      • Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
      • Problem solving, decision-making and conflict-resolution skills
      • Willingness to abide by the appearance, uniform and hygiene standards at SONIC

Keywords: SONIC, Baton Rouge , General Manager, Executive , Baton Rouge, Louisiana

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