Service Center Manager
Company: Target Specialty Products
Location: Baton Rouge
Posted on: January 11, 2021
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Job Description:
OverviewService Center ManagerLooking to build your career in an
exciting industry and a growing world class organization? Come see
why so many of our team members recommend us to their friends!Who
are we?Target Specialty Products is proud to be a leading national
wholesale distributor of specialty agricultural chemicals,
application equipment, products, supplies, services and education.
We serve the entire United States from 42 conveniently located
branch locations in the U.S. and Canada and provide products and
services throughout multiple industries, in both the private and
public sector.ResponsibilitiesWhat do our Service Center Managers
do?Our Service Center Managers are responsible for directing
warehousing, distribution and customer service activities, and
assist in sales activities for the branch site by performing the
following duties personally or through subordinate employees. They
also, Directly supervise warehouse, customer service and delivery
staff. Carry out supervisory responsibilities in accordance with
the organization's policies and applicable laws. Responsibilities
include interviewing, hiring, and training employees; planning,
assigning, and directing work; monitoring of overtime; appraising
performance; rewarding and disciplining employees; addressing
complaints and resolving problems in conjunction with Regional
Manager.Essential Duties and Responsibilities;To perform this job
successfully, an individual must be able to perform each essential
duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.* Perform inventory
control function for the branch. Minimize inventory levels while
minimizing stock out rate.* Coordinate distribution and warehousing
activities in accordance with policies, principles, and procedures
established by the Company.* Schedule delivery trucks and drivers
to destinations based on shipping requirements, cost, and delivery
priorities. Ensure drivers' schedules are upheld.* Pro-actively
call weekly delivery customers, to take order and confirm
delivery.* Confirm deliveries and maintain appropriate inventory
records; reconcile inventory.* Inspect physical condition of
warehouse and equipment; prepare work orders for repairs and
requisitions for replacement of equipment.* Perform daily order
entry and billing functions; generate shipping orders and invoices
for mailing and initiate back orders.* Monitor billings for
accuracy and communicate with appropriate personnel to resolve
discrepancies or verify unusual items.* Assist in daily and month
end closing by assuring all appropriate information is entered into
system.* Assist current and prospective customers by providing
pricing and product information.* Ensure proper safety procedures
are followed and that employees are properly trained and certified
or licensed, as required.* Actively engage in selling, up selling,
and cross selling at the service counter or on the phone.* Must
have or have the willingness to obtain knowledge of the products
sold and their uses.* Develop plans for efficient use of materials,
equipment, and employees.* Assemble customer orders from stock and
place orders on pallets or shelves, or convey orders to UPS station
or staging area; prepare parcels for mailing or UPS.* Must be
willing and able to do anything needed at the branch location.*
Other duties may be assigned.What do you need?* Bachelors,
Associate's, or Technical Degree or equivalent with four to six
years of related experience and/or training; or equivalent
combination of education, training and experience.* Ability to
apply common sense understanding to carry out written or oral
instructions. Demonstrates independent practical problem solving.*
Ability to add, subtract, multiply, and divide in all units of
measure, using whole numbers, common fractions, and decimals.*
Ability to read and interpret documents such as safety rules,
operating and maintenance instructions, and procedure manuals,
including translation of such to subordinates and peers. Writes
routine reports and correspondence. Speaks effectively before
employees of organization.* Must obtain any State Pesticide Dealers
License or equivalent within 3 months of hire date.* Must hold or
obtain Industrial Lift Truck Operators certification within 1 month
of hire date.* Must have working knowledge of Microsoft Office
software (Word, Excel). * Must have, learn or develop basic working
knowledge of Company inventory software (training provided) within
60 days of start date.* Must pass pre-employment background screen
and drug test* Must possess a valid driver's license and pass motor
vehicle record searchWhy Choose Target Specialty Products?A career
with Target is exactly that - a professional trajectory filled with
opportunity. We pride ourselves on being a world class team that
rewards high performance. We offer competitive pay on a bi-weekly
pay schedule and many of our roles offer incentives based on
performance and providing exceptional customer experience.Below
you'll find information about some of what Target Specialty
Products has to offer. All Full-Time Colleagues qualify for the
following and Part-Time Colleagues qualify for most benefits when
they meet certain criteria.* Professional and Personal Growth: *
Robust Paid Training & Professional Development Path* Opportunity
to grow - We love to promote from within!* Fantastic Tuition
Reimbursement benefits & Scholarship Programs (for FT Colleagues) *
Wellness: * Excellent Health benefits including Medical, Dental,
Vision, and Life Insurance* Access to Flexible Spending Accounts
for Health-care or Dependent Care Expenses* Outstanding
Company-Paid Short Term Disability* Access to Long-Term Disability
Insurance* Wellness Reimbursement Program* Employee Assistance
Program that offers services such as free counseling services, will
preparation, discounts to health clubs, and other benefits*
Company-paid sick time* Savings & Retirement: * 401(k) retirement
plan with highly-competitive company-matching contributions*
Holiday Savings Club option with company-matching funds* Employee
Discounts (includes many offerings, including cellular/mobile
service, health clubs, and more)* Work-Life Balance: * Vacation
Days & sick days* Company-Paid Holidays & Floating HolidaysWe are
looking for individuals who want to make a difference where our
customers live and work. Is that you? Additional InformationTarget
Specialty Products is an equal opportunity employer with a
commitment to equality in every aspect of employment. As we expand,
we are focused on building a foundation of diverse talent and
equality in all areas of our workforce. All qualified applicants
receive equal consideration, regardless of race, gender, sexual
orientation, religion, ethnicity, national origin, veteran status,
or disability.Link to Federal employment poster:* English Version -
Revised November 2009* Spanish Version - Revised November 2009Pay
Transparency Nondiscrimination Provision* English (Formatted)*
English (Unformatted)* Spanish#
Keywords: Target Specialty Products, Baton Rouge , Service Center Manager, Executive , Baton Rouge, Louisiana
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