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Front Office Manager

Company: Hampton Inn & Suites
Location: Baton Rouge
Posted on: November 22, 2021

Job Description:

We are accepting resumes for Front Office Manager at our Hampton Inn & Suites in Baton Rouge, LA. Hilton Front Office supervisory experience is strongly preferred/hotel experience is required. Responsibilities:

  • Manage a team of front desk staff.
  • Ensure that guests are greeted in a timely manner and feel welcome when they enter the hotel.
  • Be able to check guests in and out, register new guests, and be able to resolve any problems that may arise.
  • Ensure that the front desk team is trained in all relevant computer programs they would need to use on a daily basis.
  • Manage incoming calls from guests, and respond to requests by ensuring that they are satisfied.
  • Communicate effectively with other departments such as housekeeping and maintenance, in order to deliver excellent service.Job Type: Full-timePay: $14.00 - $18.00 per hourBenefits:
    • Dental insurance
    • Employee discount
    • Health insurance
    • Life insurance
    • Paid time off
    • Vision insuranceSchedule:
      • 8 hour shift
      • Day shift
      • Holidays
      • Monday to Friday
      • Night shift
      • On call
      • Overtime
      • Weekend availabilityEducation:
        • High school or equivalent (Preferred)Experience:
          • Hotel experience: 1 year (Required)Work Location:
            • One locationWork Remotely:
              • NoWork Location: One location

Keywords: Hampton Inn & Suites, Baton Rouge , Front Office Manager, Executive , Baton Rouge, Louisiana

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