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Director, Training (Pre Licensing)

Company: Teleperformance
Location: Baton Rouge
Posted on: September 23, 2022

Job Description:

This role is targeted for a dynamic, highly energetic and passionate individual responsible for leading the training, pre licensing strategy across support teams. - You should be comfortable executing on a strategy that is both agile and durable, ensuring best in class practices are implemented consistently to ensure quality knowledge transfer and results to build the future state of training and quality for the organization. - -We are looking for a learning leader with a creative mindset towards modern learning approaches, a keen understanding of design methodology, developing, and delivering new training programs and initiatives.

  • Execute insurance licensing curriculum utilizing a third party -
  • Measure classroom participation and meet production throughput
  • Audit classroom effectiveness and student understanding
  • Certify trainers to deliver insurance materials in all states


    • 5 + years experience working for an insurance carrier
    • 5 + years classroom facilitation
    • Instructional design within an insurance vertical
    • Experience leading a team of educators in a virtual environment
    • WAH training background
    • Experience in adult learning

      • Proven expertise in curriculum design and development and ability to develop and coach team
      • Flexible hours/days are a requirement.
      • Demonstrated leadership capabilities
      • Strong presentation and public-speaking skills
      • Strong verbal, listening, and written communications skills required
      • Excellent attendance history is required.
      • Strong computer skills with working knowledge of Microsoft Office Suite
      • Strong desire to help others learn
      • Understanding of Adult Learning Principles
      • Ability to lead organization wide initiatives
      • Bachelor's degree preferred

Keywords: Teleperformance, Baton Rouge , Director, Training (Pre Licensing), Executive , Baton Rouge, Louisiana

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