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Director of Floral Operations

Company: Billy Heroman's - Flowers, Plant Services and Gift
Location: Baton Rouge
Posted on: November 25, 2022

Job Description:

Billy Heroman's, Louisiana's largest florist company, is seeking a full time Director of Floral Operations The ideal candidate is organized, detailed oriented, has experience with operations management.
Under the supervision of ownership, the Director of Floral Operations is responsible for managing the daily floral workflow, including the design team members and their work output, ensuring quality work and productivity that contribute to the achievement of Billy Heroman's long-term sales and profitability goals. Job Responsibilities:

  • Directly oversees design, warehouse, and delivery departments to ensure proper workflow and processes
  • Offer suggestions and ideas for improvement where you see them
  • Be available, prepared, and willing to provide general mentoring, guidance and leadership to Billy Heroman's base level Team Members and less experienced Managers when the opportunity arises or is necessary
  • Come alongside the existing management team to help and assist them in roles and personal growth and development
  • Works with ownership and Human Resources to address any needs.
  • Works to improve, update and establish new systems and process to increase workflow efficiency and designer productivity.
  • Where appropriate based on the development plan, be responsible to teach and train team members. Training includes both initial teaching and ongoing coaching and following up to ensure quality of work and efficiency and productivity of the team and its efforts.
  • Ensure safety of staff and safe use of equipment
  • Oversee and provide direction to projects or areas when assigned
  • Understand the seasonal priorities of our business and plan and operate accordingly
  • Gain working knowledge of the weekly department schedules and labor costs
  • Gain knowledge of fresh flower and plant varieties utilized in both sides of the business
  • Oversee the proper handling, processing, and rotation of flowers, as well as their distribution across all four Billy Heroman's store locations
  • Gain understanding and ability to recognize or correct when needed the Billy Heroman's quality standard
  • Go above and beyond to provide outstanding service to clients and team members alike
    • High School Diploma
    • A minimum of 3 years' experience in operations supervisory role.
    • Results driven.
    • Extremely detailed and task oriented.
    • Ability to multi-task.
    • Possesses a strong sense of team and a desire to foster a culture of positivity in a fast-paced environment.
    • Excellent verbal and written communication skills.
    • Extremely detailed and task oriented.
    • Basic math skills.
    • Ability to stand for prolonged periods of time.
    • Must be able to lift up to 25 lbs and be able to work in a varying climate including working in storage cooler (approx. 35 degrees).
    • Must be able to work some nights and weekends, especially during floral holidays.

Keywords: Billy Heroman's - Flowers, Plant Services and Gift, Baton Rouge , Director of Floral Operations, Executive , Baton Rouge, Louisiana

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