Product Senior Manager Automation / Deployment
Company: J&J Family of Companies
Location: Baton Rouge
Posted on: May 27, 2023
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Job Description:
Product Senior Manager Automation / Deployment - 2206078838W
Description
Product Senior Manager Automation / Deployment:
Kenvue is currently recruiting for a Product Senior Manager
Automation / Deployment. This position reports to the Product Group
Leader - End User Compute and may be based at any Johnson & Johnson
Global Consumer Health location.
Who We Are
At Kenvue (https://www.jnj.com/kenvue) , part of the Johnson &
Johnson Family of Companies (Kenvue), we believe there is
extraordinary power in everyday care. Built on over a century of
heritage and propelled forward by science, our iconic
brands-including NEUTROGENA -, AVEENO -, TYLENOL -, LISTERINE -,
JOHNSON'S - and BAND-AID - -are category leaders trusted by
millions of consumers who use our products to improve their daily
lives. Our employees share a digital-first mindset, an approach to
innovation grounded in deep human insights, and a commitment to
continually earning a place for our products in consumers' hearts
and homes.
Join us in shaping our future--and yours.
Watch us here (https://www.youtube.com/watch?v=nV_CTZI50DI) :
What will you do
Continuously analyze hardware configurations to ensure the best end
user experience for all J&J end users
Organizational Leadership to manage and develop the team supporting
management and deployment of physical end user devices
Maintain responsible services to the highest level of quality and
the best price point
Work with hardware partners to ensure proper inventory of PCs for
Consumer globally
Lead the PC lifecycle management (PCLM), break fix, and new hire
processes
Manage the budget and purchase orders for PCLM globally
Delivery of in-scope services per current SOPs and approved
OLAs/SLAs
Ensure services are delivered in a quality manner and in compliance
with all corporate and standard operating procedures and processes
using Metrics, Compliance Checks, and Reports
Partner with key stakeholders to ensure testing and preparation for
new and updated releases and been conducted
Lead the deployment of Windows/Office/3rd Party applications &
security patches
Define the product strategy and roadmap, including alignment to
vendor support and product roadmaps, as well as to emerging
employee use cases
Consistently determine how to maximize business value from the
product
Closely monitor vendor's roadmap, release notes, and feature
sets
Support the analysis of business processes and functional
requirements of the product
Work closely with automation, virtualization, device strategy, and
mobile service teams, as well as service-delivery and
operations
Represent the product and communicate benefits to external partners
and stakeholders
Manage product dependencies and identify opportunities to
streamline processes
Maintaining continuity of digital workplace technology and
simplifying IT administration to enable the anywhere workforce
Monitor, manage, and report on the usage and impact of the product
within the digital workplace
Mange annual capital and expense budget for these services
Enable the anywhere workforce by enabling modern management,
endpoint analytics, remote provisioning/onboarding, and
remote-support capabilities
Ensure alignment with requirements that support onsite, hybrid, and
remote workstyles
Ensure endpoint diversity support by examining solutions that
support critical capabilities on emerging endpoint platforms
(Linux, Chrome OS)
Work closely with ISRM on future-state integration and expanded
security with Microsoft Endpoint Protection integration
Technical areas of responsibility:
PC Operating System
Intune Microsoft Endpoint Manager (MEM) and Integration with Azure
AD
Windows co-management and cloud-native management
Windows Autopilot and post provisioning automation
SCCM platform for ServerOS Patch Management
Integration with ServiceNow (IT service and asset management,
ODS)
Provide leadership for local, regional, and/or global projects and
activities undertaken by IT in support of its mission as
opportunities arise. Achieve specific target goals on time and
within specifications
The anticipated base pay range for this position is $113,000 USD to
$195,500 USD. The compensation and benefits information set forth
in this posting applies to candidates hired in the United States.
Candidates hired outside the United States will be eligible for
compensation and benefits in accordance with their local
market.
Qualifications
What we are looking for
Required Qualifications
BA/BS required and a degree in STEM field preferred
A minimum of 8 years of relevant technology experience
A minimum of 2 years of experience with organizational/people
management
Prior experience leading teams of direct reports and/or MSP
resources
Demonstrated experience managing enterprise IT services, technical
products, or projects
Ability to multi-task with solid analytical and problem-solving
skills
Ability to organize priorities and act with a sense of urgency when
necessary
Industry best practice knowledge of Windows OS, automation, and
deployment
Ability to troubleshoot advanced Windows problems in a complex
desktop environment
Proven understanding of automation scripting using Powershell in
Windows
Knowledge of Endpoint analytics tools and processes
Hardware troubleshooting capabilities to enable global
deployments
Understanding of ITIL concepts, including IT change management
Experience with enterprise ITSM platforms, preferably
ServiceNow
Deep technical expertise in systems and endpoint management
technologies and end-user-computing cloud services
Proven track record of taking ownership and successfully delivering
results in a fast-paced, dynamic environment
Experience creating technology roadmaps and considering business
requirements
Experience driving technology adoption and reporting on workplace
technology adoption
Digital workplace tool management expertise: management tools,
techniques, monitoring, and integration
Experience with configuration management, identity and access
management, active directory, desktop virtualization, collaboration
platforms, and other cloud-based services
Experience with continuous engineering or other agile methods to
keep pace with frequent changes and reduce complexity
Experience using automation to drive continuous improvement
Working knowledge of how machine learning (ML) can enhance
automation
Required Competencies
Pragmatic and detail oriented. Consistently takes a thorough,
accurate, organized, and productive approach
Deep technical expertise across multiple disciplines of both
traditional and cloud computing
Always takes holistic systems view, evaluating and comparing all
potential short- and long-term options to achieving the desired
business outcome and enable optimal JNJ future state
Always designs, develops, and measures our services with a "best in
class" mindset
Responds objectively to challenge or pushback, never lets ego get
in the way of doing what's best for JNJ
Guides, mentors, and develops individuals on the direct team and
across the group
Acts as a role model for continuous learning
Is a major asset in driving a results-oriented culture across the
teams in our area
Influence. Ability to gain agreement and support for ideas and
initiatives
Business-results orientation. Seeks to understand business needs
and works to anticipate, identify, and meet end-user needs
Tech Savvy. Ability to quickly learn, implement and utilize new
technologies
Analytical and problem solving. Combines and organizes information
into meaningful patterns; identifies underlying relationships,
causes, and effects; and combines pieces of information to form
conclusions or general rules
Strong interpersonal skills. Ability to work across business lines
at senior levels to influence and effect change to achieve common
goals
Communications. Excellent oral and written communication skills
Enablement mindset. The ability to focus on empowering and ensuring
that employees have the motivation and knowledge to fully exploit
IT-supplied technology
Change Management. The ability to effectively guide and sustain
change in a dynamic and complex operating environment
Leadership. The ability to build teams, balance team and individual
responsibilities, and achieve goals through others not directly
under the leader's supervision
Strategic thinking. Does not shy away from big ideas
Flexibility. Willing to roll up the sleeves and help, or diving
into details when necessary
Digital dexterity. The ability to learn and utilize digital
workplace technologies to catalyze new ways of work
Vision. The ability to see and explain how the JNJ can realize
maximum value from technology to improve employee experience and
engagement
What's in it for you
Competitive Benefit Package
Paid Company Holidays, Paid Vacation, Volunteer Time, Summer
Fridays & More!
Learning & Development Opportunities
Employee Resource Groups
Kenvue is proud to be an Equal Opportunity Employer. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identify,
age, national origin, or protected veteran status and will not be
discriminated against on the basis of disability.
Primary Location NA-US-New Jersey-Skillman
Other Locations Asia Pacific, Latin America, North America,
Europe/Middle East/Africa
Organization JNTL Consumer Health LLC
Job Function Operations (IT)
Req ID: 2206078838W
Keywords: J&J Family of Companies, Baton Rouge , Product Senior Manager Automation / Deployment, Executive , Baton Rouge, Louisiana
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