Branch Manager (Credit Union)
Company: Bridgeway Professionals
Location: Baton Rouge
Posted on: November 18, 2023
Job Description:
Our client is looking for a strong leader with a commitment to
customer service excellence to join their team on a full-time basis
as Branch Manager. - The Branch Manager will lead and manage the
administrative and member service activities of the credit union.
Ensure that all products and services of the credit union are
promoted and that quality member service is delivered to all
members. The Branch Manager will provide coaching, leadership, and
administrative duties. In addition, they will communicates member
feedback to various teams-including technical and marketing
departments-in order to improve the overall member experience .
Position Highlights:
- Ideal for a candidate who enjoys leading teams and taking
"ownership" of his/her work with ability to work strategically to
achieve business goals.
- Total rewards package including a salary aligned to experience
level, including full benefits (and a pension plan after 5 years of
employment).
- A collaborative team and dynamic working environment This
position will be a onsite in Baton Rouge, LA. Responsibilities in
this role include:
- Supervises branch personnel on a daily basis.
- Open and closes the branch.
- Places, receives and verify weekly cash orders.
- Performs staff evaluations and handles disciplinary actions
with the guidance and approval of the Regional Branch Manager and
the Director of Human Resources.
- Keeps abreast of all credit union services and programs,
working to ensure that the staff receives all necessary
information, policies and procedures.
- Assists the Regional Branch Manager in resolving problems as
necessary.
- Coordinates with the proper training of new employees and
keeping employees updated with ongoing training as needed.
- Recommends to Regional Branch Manager any programs for
improvement in these areas.
- Makes self or staff available for public relations visits to
member groups.
- Attends or coordinates credit union representation at community
meetings.
- Represents the credit union by attending meetings and
maintaining memberships in various authorized groups and
organizations.
- Serves as a backup for all branch positions.
- Acts as a liaison between members and staff in order to enhance
the overall member experience.
- Analyzes complaints from members and provides adequate
resolutions.
- Resolves member problems and concerns, referring to the
Regional Branch Manager as necessary.
- Prepares documents and reports and reviews credit union
financial statements on a regular basis.
- Must be able to travel, float, and work at other branches to
assist as needed.Directly supervises up to 15 employees
- Monitors and contributes to credit union, in general, and
office, specifically, profitability.
- Understands compliance issues and attends training as they
relate to member services including but not limited to: Bank
Secrecy Act, Reg P, and Patriot Act. What you will need: Bachelor's
degree (B. A.) from four-year College or university + 2 years of
management experience in a banking or credit union environment;
degree can be substituted with 4 years of additional experience. WE
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LIFE IS 10% WHAT HAPPENS TO YOU AND 90% HOW YOU RESPOND TO IT - Lou
Holtz BE THE CHANGE YOU WISH TO SEE IN THE WORLD - Mahatma Gandhi
ONE LEARNS PEOPLE THROUGH THE HEART, NOT THE EYES OR THE INTELLECT
- Mark Twain FOR IT IS IN GIVING THAT WE RECEIVE - Francis of
Assisi THERE IS ONLY ONE WAY TO SUCCEED AT ANYTHING AND THAT IS TO
GIVE EVERYTHING - Vince Lombardi LET ME WIN, BUT IF I CANNOT WIN,
LET ME BE BRAVE IN THE ATTEMPT - Motto of the Special Olympics NO
ONE IS USELESS IN THIS WORLD WHO LIGHTENS THE BURDEN OF IT TO
ANYONE ELSE - Charles Dickens PEACE BEGINS WITH A SMILE - Mother
Teresa FAITH IS TAKING THE FIRST STEP EVEN WHEN YOU DON'T SEE THE
WHOLE STAIRCASE - Martin Luther King, Jr. NEVER TELL PEOPLE HOW TO
DO THINGS. TELL THEM WHAT TO DO AND THEY WILL SURPRISE YOU WITH
THEIR INGENUITY. - General George S Patton
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Keywords: Bridgeway Professionals, Baton Rouge , Branch Manager (Credit Union), Executive , Baton Rouge, Louisiana
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