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Patient Accounts Specialist - FMOL Health System -Baton Rouge

Company: Women's & Children's Hospital
Location: Baton Rouge
Posted on: March 29, 2020

Job Description:

FMOL Health System FMOL Health SystemBaton Rouge, LADepartment Title: Business Office Administrative SupportFull-time, DAYS, 8:00 AM 4:30 PM M-FReq # Job Description The Patient Accounts Specialist is a liaison to review and resolve complex Patient Accounts issues. The Patient Accounts Specialist may be responsible for the customer service, posting, billing and/or collection process of the Patient Accounts process. It is the responsibility of the incumbent(s) of this position to incorporate the Mission values and philosophy of the organization into the completion of all job duties. Relies on experience and judgment to accomplish responsibilities; Works under minimal supervision; Creativity is expected to perform job and may lead and direct the work of others Job Specifications Provides support and acts as a team lead over patient charge posting, billing, and collection operation; assists with work-related problems and assists co- workers with patient account inquiries in a professional and considerate manner that promotes efficient departmental operation. Promotes the quality and efficiency of his/her own performance through participation in staff educational programs, approved continuing education courses, and specialized skill training programs. Provides quality training and orientation for assigned employees, informs co- workers of relevant departmental policies and procedures, allocates tasks to co-workers as needed, and implements and monitors departmental work schedules and duty assignments. Assists with planning of and participates in internal and external meetings as a representative of the department serving as a subject matter expert and/or support with leading staff. Anticipates and assists with the planning of mandatory and recommended training programs for professional development. Promotes efficient departmental operations by monitoring controls to ensure appropriate submission, billing, and payment cycles and recommending/monitoring procedures for follow-up on third party approvals, billing, and collection for overdue accounts. Performs follow-ups on unpaid claims by contacting intermediary or insurance carrier in order to ensure that patient is free from financial burden. Prepares a list of past due accounts for collection in order to ensure that legal and payer requirements are met and patient's interests are appropriately represented. Works with insurance companies on provider contract agreements in order to ensure that correct adjustments to patient accounts are applied in a manner that best represents the financial interests of the patient. Ensures Implementation of established billing and collection procedures and ensures that patient accounts receivable records comply with established policies and procedures in an effort to promote quality health care services and prudent hospital management. Monitors accounts receivable and cash receipt functions, and keeps current on governmental third party and private insurance payer reimbursement billing procedures in an effort to ensure the proper and efficient handling of patient billing procedures. Performs other duties as assigned or requested. Experience 3 years previous office management, billing, or collection experience And/or Bachelor's Degree in related field substitutes 2 years experience And/or an Associate's Degree, trade school, or certification substitutes 1 year experience Related fields defined as LPN, RN, Revenue Cycle, Accounting, Bookkeeping, Business, Billing or Coding. Education High School or equivalent Licensure Must obtain CMS certification within three (3) months of employment. Additional certification such as CPB (Billing) or CPC-P, AHIMA or RHIA must be obtained within (1) one year of employment. When applying for a job with Franciscan Missionaries of Our Lady Health System, there are a number of important steps to keep in mind during your application process. Always verify that any job you see advertised on other websites to work for our organization is a legitimate job posting. All available jobs in our health system can be found by visiting You will never be asked for personal information in an email. When applying with our organization, we will ask that you complete an official application on our career page at When completing an official job application with our health system, you will be redirected to HealthcareSource to create a secure account that will include a username and password for your protection. Any legitimate email from one of our team members, Human Resources or Recruiting departments will have a signature line with the sender's name, title, and contact information. You will only receive emails from our team members using an email address. You will not receive any emails from a Gmail, Yahoo or other third party email accounts regarding official job postings with our health system. If you receive an email that contains this type of information, please do not respond and delete the email. If you have a concern about a job posting, please email . Facebook Email Twitter LinkedIn 2019 HealthcareSource HR, Inc. All Rights Reserved. Patient Accounts Specialist FMOL Health System FMOL Health SystemBaton Rouge, LADepartment Title: Business Office Administrative SupportFull-time, DAYS, 8:00 AM 4:30 PM M-FReq # Job Description The Patient Accounts Specialist is a liaison to review and resolve complex Patient Accounts issues. The Patient Accounts Specialist may be responsible for the customer service, posting, billing and/or collection process of the Patient Accounts process. It is the responsibility of the incumbent(s) of this position to incorporate the Mission values and philosophy of the organization into the completion of all job duties. Relies on experience and judgment to accomplish responsibilities; Works under minimal supervision; Creativity is expected to perform job and may lead and direct the work of others Job Specifications Provides support and acts as a team lead over patient charge posting, billing, and collection operation; assists with work-related problems and assists co- workers with patient account inquiries in a professional and considerate manner that promotes efficient departmental operation. Promotes the quality and efficiency of his/her own performance through participation in staff educational programs, approved continuing education courses, and specialized skill training programs. Provides quality training and orientation for assigned employees, informs co- workers of relevant departmental policies and procedures, allocates tasks to co-workers as needed, and implements and monitors departmental work schedules and duty assignments. Assists with planning of and participates in internal and external meetings as a representative of the department serving as a subject matter expert and/or support with leading staff. Anticipates and assists with the planning of mandatory and recommended training programs for professional development. Promotes efficient departmental operations by monitoring controls to ensure appropriate submission, billing, and payment cycles and recommending/monitoring procedures for follow-up on third party approvals, billing, and collection for overdue accounts. Performs follow-ups on unpaid claims by contacting intermediary or insurance carrier in order to ensure that patient is free from financial burden. Prepares a list of past due accounts for collection in order to ensure that legal and payer requirements are met and patient's interests are appropriately represented. Works with insurance companies on provider contract agreements in order to ensure that correct adjustments to patient accounts are applied in a manner that best represents the financial interests of the patient. Ensures Implementation of established billing and collection procedures and ensures that patient accounts receivable records comply with established policies and procedures in an effort to promote quality health care services and prudent hospital management. Monitors accounts receivable and cash receipt functions, and keeps current on governmental third party and private insurance payer reimbursement billing procedures in an effort to ensure the proper and efficient handling of patient billing procedures. Performs other duties as assigned or requested. Experience 3 years previous office management, billing, or collection experience And/or Bachelor's Degree in related field substitutes 2 years experience And/or an Associate's Degree, trade school, or certification substitutes 1 year experience Related fields defined as LPN, RN, Revenue Cycle, Accounting, Bookkeeping, Business, Billing or Coding. Education High School or equivalent Licensure Must obtain CMS certification within three (3) months of employment. Additional certification such as CPB (Billing) or CPC-P, AHIMA or RHIA must be obtained within (1) one year of employment. When applying for a job with Franciscan Missionaries of Our Lady Health System, there are a number of important steps to keep in mind during your application process. Always verify that any job you see advertised on other websites to work for our organization is a legitimate job posting. All available jobs in our health system can be found by visiting You will never be asked for personal information in an email. When applying with our organization, we will ask that you complete an official application on our career page at When completing an official job application with our health system, you will be redirected to HealthcareSource to create a secure account that will include a username and password for your protection. Any legitimate email from one of our team members, Human Resources or Recruiting departments will have a signature line with the sender's name, title, and contact informat

Keywords: Women's & Children's Hospital, Baton Rouge , Patient Accounts Specialist - FMOL Health System -Baton Rouge, Healthcare , Baton Rouge, Louisiana

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