ROI Medical Records Specialist
Company: MRO
Location: Baton Rouge
Posted on: April 8, 2021
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Job Description:
MRO Corporation, a market leader of disclosure management
solutions for healthcare organizations, has an opening for a person
to work in the healthcare sector supporting disclosure management
services. The ROI Specialist is responsible for providing support
at a specified client site for the Release of Information (ROI)
requests for patient medical records. Responsibilities and Duties *
Respond to phone calls from medical and support personnel
requesting medical records or patient identification to be read
from the record. * Log medical record requests into MRO database. *
Determine records to be released by reviewing requestor information
in accordance with HIPAA guidelines and obtaining pertinent patient
data from various sources, including electronic, off-site, or
physical records that match patient request. Scan medical records
into MRO database. * When required, respond to walk-in customers
requesting ROI information and log information provided by customer
into MRO database. * If necessary, respond and process requests
from physician offices on a priority basis and fax information to
the physician office. * Comply with site facility policies and
regulations. * At specified sites, responsible for handling and
recording cash payments for requests. * Escalate issues to manager
that delay timely release of records. Qualifications and Skills *
High School Diploma/GED. * Previous Release of Information in the
Medical Record field required. * Demonstrated proficiency using
computer applications. One or more years experience entering data
into computer systems. Experience using the internet is required. *
Strong verbal communication skills; demonstrated success responding
to customer inquiries. * Demonstrated success working in an
environment that requires attention to detail. * Proven track
record of dependability. * Prior work experience in Release of
Information is a plus. * Knowledge of medical terminology is a
plus. * Knowledge of HIPAA regulations is preferred. MRO's
employees work at client facilities throughout the United States.
We are proud of the culture we create for our employees and offer
an outstanding work environment. We strive to match the right
applicant to the right position. To learn more about us, visit
www.mrocorp.com. MRO is an Equal Opportunity Employer Associated
topics: medical lab science, medical laboratory science, medical
technologist, mlt, molecular, pathology, services, technician i,
technician iii, technician iv
Keywords: MRO, Baton Rouge , ROI Medical Records Specialist, Healthcare , Baton Rouge, Louisiana
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