Community Health Outreach Specialist - Baton Rouge
Company: Monogram Health
Location: Baton Rouge
Posted on: May 16, 2022
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Job Description:
Job DescriptionAbout Monogram HealthWe are dedicated to
improving the well-being, quality of life and health outcomes for
our patients by partnering with the nation's leading kidney
specialists to provide transformative kidney care. Monogram Health
supports patients suffering from Chronic Kidney Disease and End
Stage Renal Disease by forming deep rooted relationships and
preparing them both emotionally and physically for the challenges
of managing kidney disease. Monogram Health uses next generation
artificial intelligence algorithms to predict necessary and timely
care to promote the delay of kidney disease progression, seamless
transitions to dialysis and/or pre-emptive kidney transplant. We
then utilize in-home visits to build meaningful relationships
between patients and their care team that drive positive behavior
change and optimize our patients' health outcomes.Position:
Community Health Outreach SpecialistThe Community Health Outreach
Specialist plays a critical role in the success of Monogram Health.
He or she is responsible for engaging with hard to reach, high
acuity patients and helping them access Monogram Health's medical
professionals. This individual will spend most of his or her time
visiting community members eligible for the company's program and
connecting them with care providers. The Community Health Outreach
Specialist should have strong skills with healthcare enrollment,
communication, and ideally a background in sales, motivational
interviewing, and handling rebuttals. This individual should be a
highly motivated, results driven, and willing to go above and
beyond to make a difference in patient's lives. He or she will
build trusting relationships with patients and connect them to a
higher level of care and work to eliminate the barriers impacting
the patients physical and psychosocial health. Tenacity, empathy,
and a drive to make a positive impact are key characteristics of a
successful Community Health Outreach Specialist.Position
Requirements· The position is located in Baton Rouge, LA· Valid
driver's license and willingness to spend most days driving to
patient homes· High school or equivalent; associates or bachelors
preferred· Exemplary customer service and communication skills·
Experience working in healthcare, sales, outreach, engagement,
and/or enrollment campaigns· Bilingual is a plus but not required·
Meticulous attention to detail and organization skills· Experience
with Salesforce, Microsoft Office and other computer software
toolsRoles and Responsibilities· Engage in initial and continuous
outreach high-risk patients, in-person to help educate them about
the Monogram Health program and/or ensure they are accessing the
program's benefits· Communicate the benefits of the Monogram Health
program to eligible members and overcome objections· Extensive
daily driving required· Provide warm handoffs to the assigned
Monogram Health clinicians and customer support when a member is
agreeable to the program and ensure the initial enrollment
appointment is scheduled and successfully completed· Meet and
exceed individual productivity and quality performance
expectations· Provide each patient respect and compassion while
maintaining professional boundaries· Facilitate telemedicine visits
as needed· Perform other duties as assigned by the leadership
teamBenefits· Opportunity to work in a dynamic, fast-paced, and
innovative care management company that is transforming the
delivery of kidney care· Comprehensive medical, dental, vision and
life insurance· Flexible paid leave & vacation policy· 401(k) plan
with matching contributionsAt Monogram Health we believe in
fostering an inclusive environment in which employees feel
encouraged to share their unique perspectives, leverage their
strengths, and act authentically. We know that diverse teams are
strong teams, and welcome those from all backgrounds and varying
experiences.Powered by JazzHRFYCCiGgr5s
Keywords: Monogram Health, Baton Rouge , Community Health Outreach Specialist - Baton Rouge, Healthcare , Baton Rouge, Louisiana
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