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Medical Staff Coordinator II

Company: Baton Rouge General Medical Center
Location: Baton Rouge
Posted on: January 24, 2023

Job Description:

JOB PURPOSE OR MISSION: Coordinates Medical Staff meetings, privileging/credentialing activities, and compilation and review of standing orders for assigned physicians/areas of responsibility. Serves as liaison between medical staff, nursing staff, and administration where assigned. Provides administrative and clerical support for the department. Serves as a resource and lead worker for Medical Staff Services.
CRITERIA A: Everyday Excellence Values - Employee demonstrates Everyday Excellence values in the day-to-day performance of their job.
* Demonstrates courtesy and caring to each other, patients and their families, physicians, and the community.
* Takes initiative in living our Everyday Excellence values and vital signs.
* Takes initiative in identifying customer needs before the customer asks.
* Participates in teamwork willingly and with enthusiasm.
* Demonstrates respect for the dignity and privacy needs of customers through personal action and attention to the environment of care.
* Keeps customers informed, answers customer questions and anticipates information needs of customers

CRITERIA B: Corporate Compliance - Employee demonstrates commitment to the Code of Conduct, Conflict of Interest Guidelines and the GHS Corporate Compliance Guidelines.
* Practices diligence in fulfilling the regulatory and legal requirements of the position and department.
* Maintains accurate and reliable patient/organizational records.
* Maintains professional relationships with appropriate officials; communicates honesty and completely; behaves in a fair and nondiscriminatory manner in all professional contacts.

CRITERIA C: Personal Achievement - Employee demonstrates initiative in achieving work goals and meeting personal objectives.
* Uses accepted procedures and practices to complete assignments. Uses creative and proactive solutions to achieve objectives even when workload and demands are high.
* Adheres to high moral principles of honesty, loyalty, sincerity, and fairness.
* Upholds the ethical standards of the organization.
CRITERIA D: Performance Improvement - Employee actively participates in Performance Improvement activities and incorporates quality improvement standards in his/her job performance.
* Optimizes talents, skills, and abilities in achieving excellence in meeting and exceeding customer expectations.
* Initiates or redesigns to continuously improve work processes.
* Contributes ideas and suggestions to improve approaches to work processes.
* Willingly participates in organization and/or department quality initiatives.

CRITERIA E: Cost Management - Employee demonstrates effective cost management practices.
* Effectively manages time and resources
* Makes conscious effort to effectively utilize the resources of the organization - material, human, and financial.
* Consistently looks for and uses resource saving processes.

CRITERIA F: Patient & Employee Safety - Employee actively participates in and demonstrates effective patient and employee safety practices.
* Employee effectively communicates, demonstrates, coordinates and emphasizes patient and employee safety.
* Employee proactively reports errors, potential errors, injuries or potential injuries.
* Employee demonstrates departmental specific patient and employee safety standards at all times.
* Employee demonstrates the use of proper safety techniques, equipment and devices and follows safety policies, procedures and plans.

ESSENTIAL JOB FUNCTIONS include, but are not limited to:
1. Manages assigned process for Medical Staff meetings.
* Coordinates all activities associated with meeting management for assigned areas accurately, and within appropriate time lines for notifications and correspondence.
* Ensures processes defined by the medical staff bylaws and department policy and procedure are followed all of the time.
2. Manages assigned privileging and credentialing processes for Medical Staff, Allied Health, and other assigned staff.
* Maintains a current knowledge base and follows processes as outlined by JCAHO, legal precedents, Medical Staff Bylaws and department policy and procedure for initial appointment and reappointment to the Medical Staff.
* Demonstrates effective execution of the initial appointment and reappointment processes for assigned area accurately.
* Ensures accuracy, currency, and accessibility of:
o Medical License Malpractice Insurance
o Reappointment Applications
o Continuing Medical Education
* Complies with requirements for National Practitioner Data Bank, including queries and submission of information.
* Maintains, consistently uses and continuously improves the credentialing forms, privilege delineation forms, documentation, filing system and letters needed for credentialing.
* Maintains integrity of credentialing database with timely, accurate and thorough information.
* Maintains an organized and readily available list of key physician and Allied Health professionals.

3. Coordinates the compilation, revision and annual review of standing orders for all physicians.
* Works with new physicians to compile standing orders and works with Marketing to have orders placed in standard format.
* Distributes standing orders to appropriate areas for review, obtains final approval from physician and ensures orders are posted, within established timeframes.
* Revises existing standing orders as needed per physician instructions and follows established procedure.
* Coordinates annual review of existing standing orders, makes changes as necessary, and obtains physician approval.

4. Provides support on special projects and department budgetary requirements as assigned.
* Maintains current working knowledge of Medical Staff Bylaws and is well versed on content, intent and industry trends.
* Maintains, updates and distributes copies of Medical Staff Bylaws on an ongoing basis.
* Demonstrates application of specialized knowledge when participating in research and revision projects.
* Functions as high-level user on applicable software programs and acts as IT liaison between Medical Staff Services, other internal departments and vendors.

5. Facilitates dissemination of information/communication to all appropriate areas as assigned.
* Provides distribution of assigned routine reports.
* Coordinates monthly mailings and completes on a timely basis.
* Provides accurate monthly membership roster to key GHS executives.
* Maintains monthly Medical Staff Calendar accurately.
6. Serves as resource for work group.
* Serves as mentor to new employees.
* Completes orientation checklists with new employees.
* Serves as resource to others in complex situations.
* Assists director with training and evaluation of departmental staff.
* Manages workgroup activity in support of department/hospital/system performance improvement.
* Coordinates the implementation, and revision, when needed, of office policies and procedures.
7. Functions as lead worker for group.
* Trains new employees and documents training, according to established guidelines.
* Demonstrates teamwork and actively fosters cooperation both within the department and with other departments.
* Presents new and creative ideas to improve the quality of service.
* Acts as a liaison between the Medical Staff, Nursing Staff and Administration within the parameters established by the Director, Medical Staff Services.
* Supervises credentialing process of new applicants and reappointments to the medical staff in compliance with JCAHO and HCFA standards.
* Disseminates policies, procedures, memorandums, and any pertinent documents or information to members of the medical staff.
* Adheres to internal controls established for department.
8. Performs all other duties as assigned.

3 years experience as Medical Staff Coordinator preferred.
High School Diploma or GED preferred.
Certified Medical Staff Coordinator preferred.
Working knowledge of medical terminology preferred.
Basic knowledge of computers essential with working knowledge of word processing, spreadsheet, and graphics programs.

Maintains knowledge of and adherence to all applicable HIPAA regulations appropriate to Job Position including but not limited to: Medical records, both paper and electronic, w/ limitation to job function, patient demographics, lab and radiology results, films or cine, surgery and appointment schedule, medical records related to quality data, patient related complaints, information related to patient location, and/or research or investigations.
Maintains knowledge of and adherence to all applicable safety practices appropriate to Job Position including but not limited to: Incident reporting, exposure control plans, hand washing, and environment of care.
3 years' experience as a Provider Enrollment and Medical Staff Coordinator preferred.

Keywords: Baton Rouge General Medical Center, Baton Rouge , Medical Staff Coordinator II, Healthcare , Baton Rouge, Louisiana

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