Customer Service Representative

Company: Continental Kennel Club Inc
Location: Walker
Posted on: April 9, 2021

Job Description:

If you are outspoken, self-motivated, and capable of multitasking in a highly competitive environment, keep reading! Being able to maintain a positive attitude throughout high call volume periods is essential. To be successful in this position, you must be able to effectively sell the Company's ideas, products, and services. This is a full-time day position and dependability is a must. Travel and overtime are infrequent but sometimes necessary. General duties Greeting customers, describing and up-selling products and services Ascertaining, recommending, and helping to identify options based on each customer's needs and desires, including processing order and payment Answering questions regarding the company, its services, and merchandise Maintaining knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices Processing customer orders, whether received by phone, mail order, or walk-in Skills and abilities -- At least 1 year of sales experience -- Some college experience a plus -- Excellent oral communication skills; good written skills -- Superior phone manners and a clear and well-spoken phone voice -- Excellent computer skills with a minimum typing speed of 50 wpm with nearly 100% accuracy -- Active listening; creative and honest problem solving -- Desire and willingness to learn from constructive criticism and training -- Service-oriented, socially perceptive, and persuasive Spanish speaking a plus!!!Monthly commissions40 HOURS PI132886968

Keywords: Continental Kennel Club Inc, Baton Rouge , Customer Service Representative, Hospitality & Tourism , Walker, Louisiana