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Shift Leader

Company: Smalls Sliders
Location: Baton Rouge
Posted on: November 23, 2021

Job Description:

Shift Lead At Smalls Sliders, we keep it simple, celebrate and sweat the small things all while maintaining a CAN-do attitude (C-Can that is) so that we can make a BIG difference in your life and the lives of our community Squad Members at Smalls Sliders will play no SMALL part in fulfilling our mission of making those BIG differences. A Squad Member has the primary responsibility of providing an unexpected guest interaction, including ensuring all food orders are prepared to Smalls Sliders' standards and working in various areas of the Restaurant (Drive-Thru Window, Tablet Order Taker, Expo, Cook, Food Prep, Grill, etc.). Ultimately, a Squad Member is responsible for doing things the Smalls Way - with an attention to detail and focused on Quality, Quickness & Service. And in return, we'll treat you the Smalls Way - with trust, empowerment and a caring attitude.We are looking for a Shift Leader to oversee operations and workers during scheduled shifts. Shift Leader responsibilities include managing cash, resolving conflicts and checking equipment. Ultimately, you will ensure all aspects of your shift run smoothly and effectively. If you're a leader committed to quality service and have experience in our industry, we'd like to meet you.Responsibilities

  • Provide direction and feedback to workers during shifts
  • Schedule employee shifts and assign duties
  • Manage time-off requests and handle last-minute absences
  • Train and coach new employees
  • Inspect equipment and communicate the need for repairs or replacements to management
  • Check cash drawers and prepare bank deposits
  • Ensure health and safety standards are followed
  • Address customer and employee complaints
  • Resolve conflicts between workers
  • Foster and maintain a positive work environmentSkills
    • Proven experience as a Shift Leader or relevant managerial role
    • Knowledge of the industry and relevant health and safety regulations
    • Commitment to excellent service
    • Working well within a team
    • Leadership skills and ability to make decisions fast
    • Strong problem-solving aptitude
    • Ability to stand for long periods
    • High school diploma is preferredJob Type: Full-timePay: From $12.00 per hourBenefits:
      • Employee discount
      • Flexible schedule
      • Paid training
      • Referral programPhysical Setting:
        • Fast casual restaurant
        • Quick service restaurantSchedule:
          • 10 hour shift
          • 8 hour shift
          • Day shift
          • Evening shift
          • Monday to Friday
          • Weekend availabilityEducation:
            • High school or equivalent (Preferred)License/Certification:
              • Driver's License (Preferred)Shift availability:
                • Day Shift (Preferred)
                • Night Shift (Preferred)Work Location: One location

Keywords: Smalls Sliders, Baton Rouge , Shift Leader, Hospitality & Tourism , Baton Rouge, Louisiana

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