Banquet Supervisor

Company: Crowne Plaza Baton Rouge
Location: Baton Rouge
Posted on: March 19, 2023

Job Description:

Are you seeking a new position in the hotel industry where you can demonstrate your managerial abilities? Our busy hotel is looking for a Banquet Captain that is uncompromising in their commitment to client satisfaction and offering an excellent banquet event experience for our guests. You'll interact with guests directly to book banquet space and provide options that match their needs and budgets. We require someone with exceptional leadership abilities to supervise banquet employees and assure the best quality of hotel services. Our ideal candidate has at least three years of experience in the hospitality industry, preferably in management. Apply today if this sounds like an exciting opportunity!

Responsibilities:

Communicate all event orders to on-site banquet staff members, so they are aware of their roles and obligations
This position reports to the Banquet Manager. The Banquet Captain is responsible for ensuring proper setup for functions and coordinating banquet staff during food and beverage service. Primary responsibilities include:
--- Assist the Banquet Manager in the complete operation of the Banquet Department
--- Coordinates every aspect of the Banquet staff during all food and beverage service
--- Assign banquet wait staff and set up staff with tasks before a function begins
--- Manage banquet wait staff break and work schedules to make sure functions are properly staffed
--- Supervise banquet staff to ensure they are operating effectively and efficiently to ensure customer satisfaction
--- Manage banquet staff to ensure end-of-day cleanup and preparations for the next day
--- Manage room setup prior to the function and breakdown
--- Create Captain's report for any function with food or beverage
--- Check the setup of the room with 100% accuracy to BEO within the specified time period prior to the function start time
--- Check food and beverage with 100% accuracy within the specified time period prior to function start time
--- Complete Food and Beverage Reports and Restaurant Checklists, when applicable

Qualifications:

Strong computer skills, especially MS Office (Word, Excel, and Powerpoint) are needed
Proven customer service experience as a manager; strong guest-focused mentality
At least 3 years in a supervisory role in hospitality or food service
Display excellent communication skills with clients and coworkers
High school diploma or equivalent, associate degree in hospitality management preferred
--- At least 1 year in a supervisory role in hospitality or banquet service

About Company:
The premier conference and event center in the market. The hotel consistently provides quality service to a wide range of diverse guests and groups. With 300 rooms and 32,000 square feet of event space, the Crowne Plaza Executive Center is the optimal location for high-volume events, while the well-planned flexible space offers smaller groups more intimate options.

Our hotel group is a leading hospitality company with three properties located in Louisiana and Tennessee. We are dedicated to providing exceptional experiences for our guests through high-quality accommodations, top-notch service, and exciting events.

Keywords: Crowne Plaza Baton Rouge, Baton Rouge , Banquet Supervisor, Hospitality & Tourism , Baton Rouge, Louisiana