Hotel Porter

Company: Crowne Plaza Baton Rouge
Location: Baton Rouge
Posted on: March 20, 2023

Job Description:

Do you love helping people? We're looking for a reliable, enthusiastic bell attendant to become our newest team member and help our guests have a great stay with us. You'll meet and greet guests when they arrive and leave, bring luggage to guest rooms, support the front desk staff, and assist guests as needed to ensure that when they leave, they're already looking forward to their next stay. Applicants should be hard-working, dependable, and display a commitment to guest satisfaction. If this sounds like you, apply today!

Responsibilities:

Perform other hotel services as assigned and respond to guest requests as necessary, such as delivering mail and food to guest's rooms, taking laundry service, making sure public areas are clean, and checking the guest's luggage for storage
Greet guests when they arrive and leave the hotel
Keep the bell desk neat and tidy at all times
Unload guest luggage and take items up to their room safely and professionally
Ensure no guest is left unattended by supporting the front desk staff with check-in and service requests
--- Make runs to and from Baton Rouge airport for flight crews/occasional regular guests

Qualifications:

Flexible work schedule with availability to work on weekends and holidays
Ability to lift over 25 pounds and stand for long periods
Applicants must have excellent communication and customer service skills
At least 1 year of previous experience in hospitality as a bell attendant, concierge, or similar customer service position
A high school diploma or equivalent such as a GED is required
--- Clean driving record and current driver's license

About Company:
The premier conference and event center in the market. The hotel consistently provides quality service to a wide range of diverse guests and groups. With 300 rooms and 32,000 square feet of event space, the Crowne Plaza Executive Center is the optimal location for high-volume events, while the well-planned flexible space offers smaller groups more intimate options.

Our hotel group is a leading hospitality company with three properties located in Louisiana and Tennessee. We are dedicated to providing exceptional experiences for our guests through high-quality accommodations, top-notch service, and exciting events.

Keywords: Crowne Plaza Baton Rouge, Baton Rouge , Hotel Porter, Hospitality & Tourism , Baton Rouge, Louisiana