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Director of Technology

Company: Tyler Technologies
Location: Baton Rouge
Posted on: September 22, 2023

Job Description:

Software DevelopmentBaton Rouge,Louisiana Tyler Technologies is looking to hire a Director of Technology for our Louisiana State Enterprise. As a member of the Louisiana team, you will manage a team of 5 direct reports, oversee contractors and vendors, and work with the General Manager and Director of Operations to provide technical expertise and guidance to Government Partners while delivering digital solutions that meet partner and constituent expectations of availability, performance, and security. KEY RESPONSIBILITIES:

  • Manage and oversee remotely hosted IT infrastructure, encompassing administrative, computing, data, and communications network capable of supporting large volumes of Internet traffic and e-commerce transactions hosted in a Tier IV data facility.
  • Manage technology solutions according to industry and corporate standards such as PCI/DSS and ITIL
  • Determine platform and tech stack for applications to be oriented as cloud-first/cloud-native
  • Work with State Enterprise Support to identify needs and strategize roadmaps for transformation initiatives -
  • Manage application development and deployment of all products and services using .NET and C#, with Application Security (OWASP best practices) as a primary concern
  • Manage team of 5-7, including software developers and SCRUM Master; responsible for hiring, performance management, employee development, training/development, and succession planning
  • Oversee a comprehensive quality control environment; establish and ensure adherence to Dev Ops standards, include release and change management, and foster process automation for builds, testing and deployments
  • Support the Development Team in debugging and addressing technical debt
  • Advise the organization on appropriate need and use of current technology in support of business goals
  • Develop and execute a strategic technology plan, including execution of technology road maps
  • Execute strategies in coordination with the Director of Operations and the General Manager
  • Conduct annual financial and resource planning for the technology organization
  • Meet contractual SLAs for metrics including: system availability, application response time, and financial processing accuracy
  • Set objectives and goals for the organization and direct reports, tracking accomplishments and metrics of teams
  • Communication - responsible for communicating Tyler LA State Enterprise strategy, key initiatives and culture to technology team, portal staff, and state partners
  • Communicate with Digital Solutions Division executive leadership team and state/local government partner agencies
  • Leadership - set the energy level and sense of urgency with direct team, partners and peer groups. Demonstrate visible leadership - walk the talk.
  • Innovation - deliver new products and services utilizing emerging and leading-edge technologies
  • Establish relationships with key technology partners external to Tyler, and peer Directors of Technology at Tyler Technology State Enterprises EXPERIENCE/EDUCATION:
    • Undergraduate (or Graduate) degree preferred in Computer Science or related discipline
    • Minimum of 10 years job-related experience
    • Experience managing and development employees and building a positive team culture
    • Current knowledge of technology, computing systems and applications to include .NET and C#, with Content Management Systems (CMSs) as plus
    • Experience with various software development methodologies including Agile and Waterfall in a SCRUM methodology
    • Solid understanding of Windows based operating systems and relational databases for database driven, web-based solutions
    • Experience delivering to contractual SLAs for technology solutions
    • Strong leadership, organizational, communication, prioritization and project management skills
    • Self-motivated and ability to work in an autonomous, fast-paced and entrepreneurial environment
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Keywords: Tyler Technologies, Baton Rouge , Director of Technology, IT / Software / Systems , Baton Rouge, Louisiana

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