CAMPUS TECHNOLOGY COORDINATOR
Company: Remington College
Location: Lafayette
Posted on: February 19, 2026
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Job Description:
Job Description Job Description Job Summary Provides testing and
support of all software, technology and network functions at the
Campus. Essential Duties and Responsibilities: Adheres to all
Company policies and procedures and operates at all times within
state and federal statutes and regulations and within standards of
accreditation. Analyzes, troubleshoots, and resolves complex
problems with business applications, networking, and hardware.
Accurately documents all work in appropriate problem-tracking
software. Prioritizes tasks based on service-level agreement (SLA)
criteria, with limited supervision. Assists users in identifying
hardware/software needs and provides advice regarding current
options, policies, and procedures. Installs, configures, and tests
upgraded and new business computers and applications based on
user-defined requirements. Creates and troubleshoots network
accounts and other business application user accounts as
documented. Participates in analyzing and selecting new technology
required for expanding computing needs throughout the organization.
Application of systems analysis techniques and procedures,
including consulting with users, to determine hardware, software or
system functional needs. Participates in designing, testing, and
deploying client configurations throughout the organization, a
process requiring detailed knowledge of Microsoft operating systems
and compatible business applications. Leverages application
packaging software technology for deployment of business
applications to client systems. Documents technical processes,
troubleshooting guidelines, and end-user frequently asked questions
(FAQs) about computer systems or programs, and publishes these to
the knowledge base as guidelines for the entire organization.
Monitors automated alerts generated by system management tools and
makes decisions on the most effective resolution. Supervises the
Help Desk Coordinator(s), if applicable. Walks throughout the
institution and/or ancillary buildings to perform duties, and
travels to off-site facilities as needed. Performs other duties or
special projects as assigned. Maintains professional and effective
working relationships with all other Campus personnel. Conducts his
or her professional and personal life in a fashion that fosters a
positive impression of the Campus and the Company. Performs the job
on one or multiple campuses by remote access and by traveling to
the campuses Performs the job on site when required. Remote work is
appropriate when onsite work is not required. Subject to change if
superseded by Human Resource policy regarding remote work. Job
Requirements Education: A high school diploma or GED; an
associate's degree or higher preferred. Experience: A minimum of
three (3) to five (5) years of experience in computer maintenance
and/or information technology support. Demonstrated knowledge of
computer software packages (installation and operation), local area
networks, computer hardware (installation, configuration, and
maintenance), computer communication systems, and troubleshooting.
Demonstrated experience creating, testing or supporting computer
programs common to business use.
Keywords: Remington College, Baton Rouge , CAMPUS TECHNOLOGY COORDINATOR, IT / Software / Systems , Lafayette, Louisiana
