ServiceNow Developer
Company: First Horizon
Location: Lafayette
Posted on: March 31, 2026
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Job Description:
Location: Memphis, TN; Maryville, TN; New Orleans, LA;
Lafayette, LA; Raleigh, NC; Charlotte, NC Weekly Scheduled Hours:
Monday - Friday 8am- 5pm We seek highly motivated ServiceNow
developers to successfully deliver ServiceNow solutions and
services. Skills and attributes for success Lead the technical team
on implementation project teams, supporting testers. Assist Leads
in workshops to gather agile user stories/epics/features using
Agile software. Direct users on best practices across ServiceNow
products and platforms. Develop Offerings, Solutions, and Designs
for product implementations. Deliver Application UI Configuration
and Workflow Configuration. Development of specific reporting
needs, including Performance Analytics. Interface with ServiceNow
technical product teams as needed. Prepare deliverables that are
technology-related. Be the Subject Matter Expert on the delivery of
ServiceNow solutions. Creation and delivery of solutions for users
addressing requirements through technical architecture in
consideration of process design and technical best practices and
standards Collaborate and contribute to creating, deploying, and
maintaining Technical Best Practices and Standards. Ensuring
technical deliverables are complete, consistent, high quality, on
time, and deliver valued outcomes. To qualify for the role, you
must have Demonstrated success as a key technical resource leading
the development of solutions for ITSM, CMDB, Asset Management,
ITOM, and Service Catalog 2 years of ServiceNow implementation
experience with IRM (GRC) implementations. Demonstrated experience
with Horizontal (SCCM & IP), Top-Down (Service Mapping), Cloud and
Pattern-Based Discovery methods. Proficiency with Agile project
management and delivery methodologies. Demonstrated hands-on
experience in technical consulting and client-facing roles required
A Bachelors degree from an accredited college or university is
preferred. Certifications in Certified ServiceNow Administrator
(CSA), Certified Implementation Specialist (CIS-Risk and Compliance
and CIS-TPRM), and Application Developer (CAD). Industry
Certifications, including SAFe Product Owner, SAFe Implementer,
SAFe Agilist, and Scrum Master, are also preferred. Maintain all
certifications and micro certifications and continual progression
in developer learning plans. Excellent oral and written
communication skills with the ability to present and articulately
explain technical information. Ability to understand and interpret
business needs and identify appropriate business and technical
solutions to meet those needs. Demonstrated ability to influence
and consult (providing options with pros, cons, and risks) around
all critical technical decisions during project delivery. Ideally,
you’ll also have Experience with ServiceNow Next in UI design
configuration, implementation, development, standard
list/form/navigation updates, workflows, instance management, and
creating tables and fields. Experience with SDLC, Agile Scrum,
SAFe, and Kanban methodologies. Excellent communication skills,
team player, drives processes, and actively owns deliverables. Deep
understanding of ServiceNow Platform end-to-end delivery processes;
advanced functional and technical knowledge of the ServiceNow
IRM/GRC best practices. Familiarity with the platform data model
including CSDM, data analytics, data reporting, ServiceNow Process;
strong process development, facilitating requirements for
ServiceNow implementations and ServiceNow integration (SOAP, REST,
XML), automation, and workflows. Demonstrated knowledge in the
creation and modification of various Access Controls (ACLs),
Business Rules, Scripting, Ajax Query, Glide Scripting, Jelly
Scripts, Java Scripting, UI Policies; Service Portals (Widgets,
Server Scripting, Client Scripting, JavaScript, HTML, CSS, SQL,
Portal Configuration); ServiceNow version experience; Zurich,
Yokohama, Washington, Vancouver, Tokyo, San Diego, Rome, Quebec.
Strong interest in cloud computing and related technologies,
including SaaS, PaaS, and IaaS. About Us First Horizon Corporation
is a leading regional financial services company, dedicated to
helping our clients, communities and associates unlock their full
potential with capital and counsel. Headquartered in Memphis, TN,
the banking subsidiary First Horizon Bank operates in 12 states
across the southern U.S. The Company and its subsidiaries offer
commercial, private banking, consumer, small business, wealth and
trust management, retail brokerage, capital markets, fixed income,
and mortgage banking services. First Horizon has been recognized as
one of the nations best employers by Fortune and Forbes magazines
and a Top 10 Most Reputable U.S. Bank. More information is
available at www.FirstHorizon.com. Benefit Highlights • Medical
with wellness incentives, dental, and vision • HSA with company
match • Maternity and parental leave • Tuition reimbursement •
Mentor program • 401(k) with 6% match • More
FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
Keywords: First Horizon, Baton Rouge , ServiceNow Developer, IT / Software / Systems , Lafayette, Louisiana
