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Information Technology Help Desk

Company: Puryear IT
Location: Baton Rouge
Posted on: August 17, 2019

Job Description:

You will be accepting tickets from our Tier 1 helpdesk and supporting the end-users at our customer sites. This will include creating and terminating user accounts in AD and Exchange, helping with printing issues, WiFi issues, basic PC level software support, and onsite hardware supportJob Requirements3+ years providing PC support in a Microsoft Active Directory environment.3+ years in fixing printing issues.3+ years in setting up and fixing Wireless LAN issues.1+ years in ticketing software to manage user requests.2+ years in logging into a Windows AD server to reset user passwords.2+ years in setting up user email in either Exchange or Office 365.At least 1 industry certification, whether CompTIA, Microsoft, or otherwise.Ability to work at customer site and at our office.

Keywords: Puryear IT, Baton Rouge , Information Technology Help Desk, IT / Software / Systems , Baton Rouge, Louisiana

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