Job Description Summary : Our mission of providing care to the
world at a moment's notice is at the heart of everything we do. We
are caregivers, first and foremost and we will be there when you
With more than 38,000 employees, Global Medical Response teams
deliver compassionate, quality medical care, primarily in the areas
of emergency and patient relocation services around the world. We
provide end-to-end medical transportation as well as fire services,
integrated healthcare solutions and disaster response.
The Account Executive will serve as a liaison to existing
customers. This Executive is responsible for ensuring positive
client relations, high customer service standards, maximizing
services at each facility and the identification of new and
potential business. Account Executive may also have additional
responsibilities for designated large accounts, and have management
responsibilities for other Account Representatives where
Initiate and maintain routine contacts (to include visits, phone
calls and mailings) to existing clients in order to ensure smooth
working relationships (field based marketing).
When applicable, hire, train and manage the day-to-day
activities of Account Representatives.
Build solid relationships with personnel at various facilities
in order to promote services and assist in the identification of
new business opportunities.
Work with Operations, Business Development and the Communication
Center(s) to develop and implement Service Promise Plans.
Responsible for the gathering of information regarding
competition and have thorough understanding of competitors in
assigned Operating Area.
Work with Business Development in developing effective
communication and marketing material (for internal and external
Demonstrate a professional approach to creating value and
gaining confidence in Lifeguard services from customers.
Assist operations in the development of systems that encourage
feedback from crews regarding barriers in service and service
Works with Business Development to create and implement an
aggressive Operational Growth & Customer Retention (OGCR) plan.
Respond to, document and ensure follow up to all service
inquiries received from internal and external customers in a timely
and thorough manner.
Participate in new employee orientation regarding the importance
and goals of Lifeguard's Customer Service Policies/Procedures.
Provide weekly updates on customer interactions.
Adhere to all company policies and procedures.
Adherence to and compliance with information systems security is
everyone's responsibility. It is the responsibility of every
computer user to know and follow Information Systems security
policies and procedures. Attend Information Systems security
training, when offered. Report information systems security
Education And Related Work Experience
BA/BS degree in Marketing, Business, or related field
Must possess at least one (1) or more years business/private
sector experience with demonstrated Leadership skills
Combination of education and experience considered
Licenses, Registrations or Certifications
Valid state drivers' license. | Job Description :
GUIDING VALUES AND BEHAVIORS
Employee must consistently exhibit our guiding principles:
Patient Care - We continually earn the privilege to care for our
patients. It is at the forefront of everything we do.
One Team - We respect each other and achieve together what no
individual can alone.
Innovation - We are driven to develop solutions that inspire
Vigilance - We will never waver in our commitment to safety and
preparedness in the fulfillment of our duties.
Ownership - We are accountable for what we do and take pride in
how we do it.
Citizenship - We are dedicated to being good stewards in the
communities we serve.
Global Medical Response and its family of companies are an Equal
Opportunity Employer including Veterans and Disabled
Extended Job Title: Trauma Call Coordinator in Baton Rouge,
Job ID: 2020-13777
External Company Name: AMR
External Company URL: AMR.net
Street: 14141 Airline Highway, Suite B