Supervisor - Patient Financial Services - Full Time - Days - Baton Rouge, Bayou & Lake Charles Region
Company: Ochsner Medical Center
Location: Baton Rouge
Posted on: June 10, 2021
We've made a lot of progress since opening the doors in 1942,
but one thing has never changed - our commitment to serve, heal,
lead, educate, andinnovate.Webelieve that every award earned, every
record broken and every patient helped is because of the dedicated
employees who fill our hallways.
At Ochsner, whether you work with patients every day or support
those who do, you are making a difference and that matters. Come
make a difference at Ochsner Health and discover your future
This job oversees the evaluation of every uninsured patient,
performance of appropriate screenings and submission of all
applicable forms. Conducts Quality Assurance reviews to ensure
updates to the systems reflect the current status on a case in a
timely manner; reviews various reports to perform analysis and
reports statistics to leadership; and independently makes decisions
that could seriously affect the overall division and/or
organization's financial objectives, performance objectives and
Required -High School diploma or equivalent
Preferred -Bachelor's degree. Additional degrees, business training
experience and/or certifications may be combined to meet minimum
Required -7 years customer service experience including related
hospital, clinic, medical office, business services/revenue cycle,
front line registration, financial counseling, banking, hotel,
retail and/or customer service related experience OR 2 years
experience with a Bachelor's Degree
Knowledge Skills and Abilities (KSAs)
- Must have computer skills and dexterity required for data entry
and retrieval of required job information.
- Must be proficient with Windows-style applications and
- Effective verbal and written communication skills and the
ability to present information clearly and professionally to
varying levels of individuals.
- Excellent organizational,time management, and conflict
- Excellent leadership skills and ability to work
- Good judgment skills in handling difficult situations
- Ability to work extended hours (nights, evenings, weekends,
- Supervises the daily operations of the department.
- Develops, retains and inspires an engaged workforce.
- Assists with research, education & training to support cutting
edge patient care and services.
- Ensures the physical & technology infrastructure supports the
Other related duties as required. The above statements describe the
general nature and level of work only. They are not an exhaustive
list of all required responsibilities, duties, and skills. Other
duties may be added, or this description amended at any time.
Remains knowledgeable on current federal, state and local laws,
accreditation standards or regulatory agency requirements that
apply to the assigned area of responsibility and ensures compliance
with all such laws, regulations and standards.
This employer maintians and complies with its Compliance & Privacy
Program and Standards of Conduct, including the immediate reporting
of any known or suspected unethical or questionable behaviors or
conduct; patient/employee safety, patient privacy, and/or other
The employer is an Equal Opportunity Employer. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity,
national origin, protected veteran status, or disability
Physical and Environmental Demands
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
Sedentary Work - Exerting up to 10 pounds of force occasionally
(Occasionally: activity or condition exists up to 1/3 of the time)
and/or a negligible amount of force frequently (Frequently:
activity or condition exists from 1/3 to 2/3 of the time) to lift,
carry, push, pull, or otherwise move objects. Sedentary work
involves sitting most of the time, but may involve walking or
standing for brief periods of time. Jobs are sedentary if walking
and standing are required only occasionally and all other sedentary
criteria are met.
Ability to work extended hours as needed.
Normal routine involves no exposure to blood, body fluid or tissue
and as part of their employment, incumbents are not called upon to
perform or assist in emergency care or first aid.
The incumbent has no occupational risk for exposure to communicable
Because the incumbent works within a healthcare setting, there may
be occupational risk for exposure to hazardous medications or
hazardous waste within the environment through receipt, transport,
storage, preparation, dispensing, administration, cleaning and/or
disposal of contaminated waste. The risk level of exposure may
increase depending on the essential job duties of the role.
Are you ready to make a difference? Apply Today!
Ochsner Health endeavors to make our site accessible to all
users. If you would like to contact us regarding the accessibility
of our website, or if you need an accommodation to complete the
application process, please contact our HR Employee Solution Center
at 504-842-4748 (select option 1) or . This contact information is
for accommodation requests only and cannot be used to inquire about
the status of applications.
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Keywords: Ochsner Medical Center, Baton Rouge , Supervisor - Patient Financial Services - Full Time - Days - Baton Rouge, Bayou & Lake Charles Region, Other , Baton Rouge, Louisiana
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