We've made a lot of progress since opening the doors in 1942,
but one thing has never changed - our commitment to serve, heal,
lead, educate, and innovate. We believe that every award earned,
every record broken and every patient helped is because of the
dedicated employees who fill our hallways.
At Ochsner, whether you work with patients every day or support
those who do, you are making a difference and that matters. Come
make a difference at Ochsner Health and discover your future
This job performs many functions which support patient care and
the department. Handles admit/discharge/transfer functions, manages
reservation and processing activities, manages phones and call
bells, and refers requests from patients, family, and staff to the
appropriate personnel. This job plays an important role in
enhancing the patient experience by ensuring follow up to patient
requests and needs in a timely fashion.
Required - High School diploma or equivalent
Preferred - Experience in the medical/healthcare industry
Preferred - Certification in Basic Life Support (BLS) from the
American Heart Association
Knowledge Skills and Abilities (KSAs)
* Must have computer skills and dexterity required for data
entry and retrieval of information. * Effective verbal and written
communication skills and the ability to present information clearly
and professionally. * Must be proficient with Windows-style
applications, various software packages specific to role and
keyboard. * Strong interpersonal skills. * Thorough understanding
of medical terminology.
* Self-directed and able to work independently.
* Ability to and experience exercising good judgment in handling
* Effective planning, organizing and time management skills.
* Provides clerical support for the department and
* Serves as Patient Experience Ambassador for the unit.
* Adapts to rapid changes in the unit / department in a
positive, constructive manner.
* Assesses EPIC chart reports to ensure unit charges/utilization
are maintained adequately.
* Adapts behavior to the specific patient population, including
but not limited to: respect for privacy, method of introduction to
the patient, adapting explanation of services or procedures to be
performed, requesting permissions and communication style. * Other
related duties as required.
The above statements describe the general nature and level of
work only. They are not an exhaustive list of all required
responsibilities, duties, and skills. Other duties may be added, or
this description amended at any time.
Remains knowledgeable on current federal, state and local laws,
accreditation standards or regulatory agency requirements that
apply to the assigned area of responsibility and ensures compliance
with all such laws, regulations and standards.
Complies with the Ochsner Health System Compliance & Privacy
Program and Standards of Conduct, including the immediate reporting
of any known or suspected unethical or questionable behaviors or
conduct; patient/employee safety, patient privacy, and/or other
Ochsner is an Equal Opportunity Employer. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity,
national origin, protected veteran status, or disability
Physical and Environmental Demands
The physical essential functions of this job include (but are
not limited to) the following: Frequently exerting 10 to 20 pounds
of force to move objects; occasionally exerting up to 100 pounds of
force. Physical demand requirements are in excess of those for
sedentary work. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
Because the incumbent works within a healthcare setting, there
may be occupational risk for exposure to hazardous medications or
hazardous waste within the environment through receipt, transport,
storage, preparation, dispensing, administration, cleaning and/or
disposal of contaminated waste. The risk level of exposure may
increase depending on the essential job duties of the role.
Are you ready to make a difference? Apply Today!
Ochsner Health endeavors to make our site accessible to all
users. If you would like to contact us regarding the accessibility
of our website, or if you need an accommodation to complete the
application process, please contact our HR Employee Solution Center
at 504-842-4748 (select option 1) or firstname.lastname@example.org. This
contact information is for accommodation requests only and cannot
be used to inquire about the status of applications.
EEO is the Law links in English, Spanish, Chinese, and
Affirmative Action Policy Statement