User Experience Researcher

Company: Theron Solutions
Location: Lettsworth
Posted on: January 13, 2022

Job Description:

Key Responsibilities:
Execution:
--- Research user groups, audit websites, test prototypes and educate clients in user researchbest practices--- Work actively on strategy and content, user research, usability testing, and analytics--- Design protocols and conduct user research including, but not limited to, in-depth interviews,remote unmoderated studies, diary studies, and translating them into reporting of actionableinsights, next steps, and opportunities for growth as well as various user research artifacts suchas user flows, journey maps, personas, storyboards, etc.--- A solid grasp of planning and conducting user research, usability testing, and heuristic analysiswith special attention to accessibility and inclusive research practices--- Compliance and documentation of a structured problem-solving approach Client:
--- Have a clear understanding of business goals and user behavior, and be proficient in a widevariety of skills, ranging from psychology to research to technology.--- Facilitate the client's product vision by researching and usability testing experiences for digitalproducts. Guide the customer on the appropriate research strategy to address their businessobjectives
People
--- Partner with project managers, sales team, and CSMs to provide the best outcome for ourcustomers and their consumers--- Be a strong teammate and mentor to other user researchers--- Work with onsite and offshore team to structure solutions based on research tools andtechniques. Knowledge:
Qualification --' (ideal) Master's in Human-Computer Interactions, Human Factors,User Research, or Psychology
Experience --' 3-5 years of experience working in research consulting andprofessional services--' Experience being in customer-facing roles in enterprise-levelorganizations, working with digital agency, and/or consultingconducting hands-on user research--' Experience in pre-sales and building knowledge management ona user research practice a plus Skills:
Technical/Domain --' 3-5 years of relevant experience consulting in the user researchspace using research techniques and methodologies--' Experience developing approaches for complex user researchproblem spaces--' Fluency in both qualitative and quantitative methodologies is a plusCompetencies Behavioural --' Must have exceptional and effective communication,organization, and time management skills--' Must be pro-active and determined and independent--' Must be a strategic thinker, self-starter who takes initiative, isanalytical has a data-driven mindset and is a problem solver--' Must be an excellent communicator with persuasive storytelling skills
EOE:
Our client is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at our client are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.

Keywords: Theron Solutions, Baton Rouge , User Experience Researcher, Other , Lettsworth, Louisiana