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Remote Disability Benefits Contact Center Representative

Company: VirtualVocations
Location: Baton Rouge
Posted on: January 15, 2022

Job Description:

A non-profit organization that promotes societal unity is searching for a person to fill their position for a Remote Disability Benefits Contact Center Representative.

Candidates will be responsible for the following:
Yielding maximum utilization of multiple online and PC systems to access policy information, payments and customer contact information
Maintaining expected audit and performance guarantee standards in a call center environment
DocumentIing timely and accurate information concerning customer inquiries
Must meet the following requirements for consideration:

2 to 4 year college degree or any combination of education and experience which would provide an equivalent background
Working knowledge of Microsoft Word
Meets individual daily performance goals which contributes to the overall goals of the department
Excellent telephone etiquette and superb communication skills
Strong customer service skills

Keywords: VirtualVocations, Baton Rouge , Remote Disability Benefits Contact Center Representative, Other , Baton Rouge, Louisiana

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