Patient Accounts Rep 1
Company: Franciscan Missionaries of Our Lady Health System
Location: Baton Rouge
Posted on: January 16, 2022
The Patient Accounts Representative 1 monitors the patient accounts
process. This entry-level Patient Accounts Representative 1 works
with patients, co-workers and external agencies to ensure the
prompt payment and/or reimbursement of hospital and professional
charges. The Patient Accounts Representative 1 is responsible for
the billing and collection functions for multiple providers. The
incumbent must review accounts on the practice management system
and distinguish between balances and/or credits belonging to
managed care vs the patient. The Patient Accounts Rep 1 is
responsible for collections on delinquent insurance and patient
balances and for working credit balance reports, posting payments
and adjustments, and filing claims and appeals denials with managed
+ Promptly answers inquiries from patients, co-workers, and
employees regarding patient accounts in a kind and courteous
+ Assists in providing quality training and orientation for
+ Advises patient or guarantor of third party payer benefits and
estimated private payer amount and collects partial payments prior
to admission in a manner that promotes the provision of high
quality health care services by the department.
+ Reviews patient papers and documentation for reported information
accuracy, and researches errors on patient accounts, billing and
insurance problems, and lost payments in order to ensure accurate
record maintenance and prudent departmental operation.
+ Makes written and verbal inquiries to third party payers,
reconciles patient accounts, and makes payment arrangements in an
effort to ensure that patients are free from financial burden and
that patient interests are appropriately represented.
+ Oversees collection letter mail-outs for delinquent unpaid
patient accounts in a prudent and efficient manner.
+ Sends itemized patient account statements per attorney request or
in response to subpoena in a professional and diligent manner.
+ Reviews claims to make sure that payer specific billing
requirements are met.
+ Follows up on claims, determines and applies appropriate
+ Works with external agencies and companies to provide patients
with prompt reimbursement for hospital services.
+ Interprets, explains, and counsels patient and family regarding
hospital charges, services, and payment policies in a manner
sensitive to the needs and financial situation of the patient.
+ Performs other duties as assigned or requested.
Keywords: Franciscan Missionaries of Our Lady Health System, Baton Rouge , Patient Accounts Rep 1, Other , Baton Rouge, Louisiana
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