Medical Assistant I-Denham Springs-Bilingual

Company: Open Health Care Clinic
Location: Baton Rouge
Posted on: May 16, 2022

Job Description:

Job DescriptionJob Purpose:The MA functions under the supervision and guidance of the Clinic Manager, RN Case Manager, RN Team Lead, and/or Provider(s). Participates in the multi-disciplinary process of providing care and treatment to patients. They provide clinical support and technical assistance to the professional medical and other staff. The MA is responsible for functioning within their assigned privileges based on experience, training and competency verification Individual must be able to manage demanding workload with accuracy. Position requires excellent customer service skills with patients and their families.Essential Job Functions including, but not limited to:

• Patient Relations:

• Achieves customer/patients satisfaction bygreetingand proactivelyattendingto patient needs.
• Responds to patients requestsin a timelyandefficient manner.
• Assists in makingpatient appointments and obtain allnecessarypatientinformation
• Maintains confidentialityof patients informationatwork and off duty.
• Relayingmessages in a timelymanner to appropriate health careproviders.
• Participates in performance improvement activities and initiatives on-going.
• Clinical:
  • Assists Providers with patient office visits which include, rooming patients, interviewing patients, recording vital signs including pulse rate, blood pressure, height and weight, head circumference and entering information in patient electronic medical record (EHR).
  • Performs point-of-care lab tests; obtain and process specimens for outside laboratories
  • Plans nursing care following agency policies and standard operating procedures when appropriate.
  • Performs tasks delegated by the Provider in accordance with The Louisiana State Board of Medical Examiners and The Louisiana State Board of Nursing.
  • Clerical:
    • Maintains patient charts as outlined by each practitioner and according to policy of the Health Center.
    • Ensures an efficient system of communication and processing medical calls.
    • Ensures that appointment confirmations are done on a daily basis.
    • Participates in morning huddle as assigned
    • Orders and retrieves patients medical records, x-ray films, scans, lab work, etc. in preparation for the patients office visit.
    • Assist in making patient appointments and placing necessary referrals
    • Performs administrative tasks, including form completions, prior authorizations, prescription refills and referrals.
    • Safety/Infection Control:
      • Strictly adheres to Universal Precautions
      • Performs aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/healthcare errors.
      • Follows job safety requirement. Reports and documents accidents or incidents within 24 hours of occurrence to the immediate supervisor.
      • Organizes exam rooms, including general cleaning, upkeep, and re-stocking of all supplies
      • Workforce Development:
        • Responsible for maintaining up-to-date knowledge, skills, and abilities
        • Attends and participates in in-service, monthly staff meetings, continuing education offerings, community training events, conferences, and webinars as appropriateRequired EducationHigh school diploma or equivalentSkill, Licensure and Knowledge RequirementsPrevious experience as a Medical Assistant, preferably in a primary care clinical settingCertification as a Medical Assistant preferredCurrent Basic Life Support (BLS) Certification requiredPhysical Demands:The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
          • While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard reach
          • Specific vision abilities required by this job include close vision requirements due to computer work
          • Light to moderate lifting is requiredWork Environment:The work environment characteristics described here are representative of those the employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
            • Moderate noise (i.e. business office with computers, phone, and printers, light traffic).
            • Ability to work in a confined area.
            • Ability to sit at a computer terminal for an extended period of time.Travel or Special Requirements:Driving during the workday as well as local or out of state travel may be required to perform job duties.

Keywords: Open Health Care Clinic, Baton Rouge , Medical Assistant I-Denham Springs-Bilingual, Other , Baton Rouge, Louisiana