ServiceNow Solution Architect
Company: Zurich NA
Location: Baton Rouge
Posted on: June 21, 2022
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Job Description:
ServiceNow Solution Architect86075We are seeking a ServiceNow
Solution Architect to join our ServiceNow Center of Excellence and
Innovation based remotely in support of the expansion of the global
ServiceNow Platform for Zurich & Farmers Insurance.As a ServiceNow
Solution Architect you will be accountable for the design and
implementation of our next generation of best in class ServiceNow
solutions. Creates and maintains constructive and supportive
relationships with Business Partners and ensures all projects are
initiated within IT's delivery framework and satisfies Business
Partner's needs while aligned to both IT and Business Partner
strategy.The ServiceNow Center of Excellence and Innovation
implements, supports, maintains, and upgrades Enterprise ServiceNow
solutions.The successful candidate must establish and maintain
relationships both within both Zurich and Farmers IT decision
makers and with external clients.Job Summary:+ Represent IT in the
development and continual review of all BP strategy and plans.+
Works with leaders across the organization to understand business
strategies, direction, and identify needs.+ Captures, maintains,
and publishes business, information, and technical architecture
artifacts.+ Develops reference architectures, standards, and
guidelines leveraged across the organization.+ Leads or
participates in enterprise vendor, technology, and tool selection.+
Engages with enterprise project and portfolio management processes
to evaluate opportunities and provide guidance on initiatives.+
Facilitates complex design and technical discussions, reconciling
differing opinions and driving the decision-making process.+
Presents architectural decisions and proposals to stakeholders to
explain how business strategy alignment is satisfied.+ Collaborates
with solution architects, IT leadership, and delivery teams to
ensure alignment with target and reference architectures, provide
guidance, solicit feedback, and identify enterprise IT needs.+
Proposes the development of enterprise IT assets and services for
use across business units.+ Performs in a solution architect
capacity for enterprise initiatives.+ Creates high-level
architectural specifications, ensuring feasibility, functionality,
and integration with existing systems/platforms.+ Provide
consultation on complex Big Data projects and is considered to be
the top-level contributor/specialist.+ Support for large number of
Application Development and Architecture.+ Help advance
applications for future capabilities.+ Builds high quality
deliverables.+ Provides advanced technical guidance and advice on
initiatives.+ Draws on deep technical experience working with an
array of applications and technologies requiring depth, breadth and
versatility to evaluate design alternatives for technical
feasibility and provide recommendations to development teams and
business partners.+ Participates in efforts to increase performance
effectiveness.+ Identifies key capability gaps and how to address
them.+ Works across domains and teams to optimize solutions, build
competency and share experience.+ May guide a team of developers
through the project to completion.Basic Qualifications:+ Bachelors
Degree in Business Administration or Information Technology or
Marketing in the area AND+ 7 or more years of software product
management or product development experience.+ 5 or more years of
experience in software development defining desktop and web based
applications+ Experience with Microsoft Office, Microsoft Project
and Visio OR+ High School Diploma or equivalent and 9 years of
experience in software product management or product development
area OR+ Zurich Certified Insurance Apprentice, including Associate
Degree and 7 or more years' experience in the product management or
product development areaPreferred Qualifications:+ Experience
interacting with IT Leadership at all levels.+ 5 or more years of
experience with ServiceNow in an enterprise production
environment.+ 2 or more years of architecting ServiceNow
deployments+ 5 or more years of experience in Client Facing
Communications (Oral, Written)+ Hands-on experience deploying and
maintaining ServiceNow solutions+ Demonstrate a strong
understanding of the underlying ServiceNow framework and
architecture.+ Demonstrate a strong technical understanding of
integrating systems with ServiceNow.+ Demonstrate strong technical
(English) communication skills, able to communicate complex
technical concepts in great detail, clearly, to other technical and
non-technical people.+ Understanding of Windows, UNIX, and Linux
Server infrastructure and administration, Active Directory, LDAP,
Group policy objects and permission levels.+ Knowledge of the
operational use of systems monitoring tools, includes Splunk,
Microsoft SCCM/SCOM, Dynatrace.+ Knowledge of working in a
development environment+ Knowledge of Web Application Servers, Load
Balancers, Databases, Server Virtualization.As a condition of
employment at Zurich, employees must adhere to our COVID-related
health and safety protocols ( https://www.zurichna.com/careers/faq
), including, without limitation, a requirement that employees
attest as to their vaccination status with a YES/NO, and upload
proof of vaccination status, or negative COVID test results when
allowable, to a third-party vendor. These are continuously
re-evaluated and the requirements may change at any time.A future
with Zurich. What can go right when you apply at Zurich?Now is the
time to move forward and make a difference. At Zurich, we want you
to share your unique perspectives, experiences and ideas so we can
grow and drive sustainable change together. As part of a leading
global organization, Zurich North America has over 150 years of
experience managing risk and supporting resilience. Today, Zurich
North America is a leading provider of commercial property-casualty
insurance solutions and a wide range of risk management products
and services for businesses and individuals. We serve more than 25
industries, from agriculture to technology, and we insure 90% of
the Fortune 500 -. Our growth strategy is not limited to our
business. As an employer, we strive to provide ongoing career
development opportunities, and we foster an environment where
voices are diverse, behaviors are inclusive, actions drive equity,
and our people feel a sense of belonging. Be a part of the next
evolution of the insurance industry. Join us in building a brighter
future for our colleagues, our customers and the communities we
serve. Zurich maintains a comprehensive employee benefits package
for employees as well as eligible dependents and competitive
compensation. Please clickhere (https://www.zurichna.com/careers)
to learn more.As a global company, Zurich recognizes the diversity
of our workforce as an asset. We recruit talented people from a
variety of backgrounds with unique perspectives that are truly
welcome here. Taken together, diversity and inclusion bring us
closer to our common goal: exceeding our customers' expectations.
Zurich does not discriminate on the basis of age, race, ethnicity,
color, religion, sex, sexual orientation, gender expression,
national origin, disability, protected veteran status or any other
legally protected status. EOE disability/vetZurich does not accept
unsolicited resumes from search firms or employment agencies. Any
unsolicited resume will become the property of Zurich American
Insurance. If you are a preferred vendor, please use our Recruiting
Agency Portal for resume submission.Location(s): AM - Remote Work
(US)Remote Working: YesSchedule: Full TimeLinkedin Recruiter Tag:
#LI-MG1
Keywords: Zurich NA, Baton Rouge , ServiceNow Solution Architect, Other , Baton Rouge, Louisiana
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