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Large Equipment Rental Logistics Coordinator

Company: The Home Depot
Location: Gonzales
Posted on: November 24, 2022

Job Description:

Position Purpose:Position Purpose: Maximizes the productivity of all delivery resources (drivers, trailers, and vehicles) to ensure that rental assets are delivered and picked up on time. The Logistics Coordinator schedules drivers and plans routes using current routing software. Maintain open communication with drivers and customers. Key Responsibilities:

  • Delivery Effectiveness 35%: Ensures on-time delivery of 90% or better. Ensures that equipment pick-up is executed in 2 days or less. Partner with General Rental Associate (GRA) to ensure that all equipment is staged and ready for DST. Verify all DST preloaded equipment prior to the end of the business day. Assign all unassigned deliveries or pick-ups in current routing software prior to end of day. Responsible for using dispatch software for timely repair services. Ensure all deliveries and pick-ups are scheduled by 2pm each day.
  • Customer Experience & Sales 30%: Partners with the Contact Center on prospective rentals. Complete daily pick-up confirmation calls. Partners with the Rental Sales Representative to assist with sales inquiries, appointments, equipment availability, and other opportunities. Troubleshoot trouble reports daily and partner to resolve.
  • Workflow & Prioritization 25%: Ensure the DST daily hours are planned - give instructions to fully utilize time on other duties as needed. Partner with Rental Repair Supervisor and/or Branch Manager on outside repairs needing transport. Manage trucks to full capacity - units going and coming. Work in partnership with RRS/ROS in scheduling deployments.
  • Compliance, Safety & Training 10%: Time Promotes overall safety of ROF and associates. Perform all work and assignments in accordance with proper safety practices. Maintain regulatory compliance and DOT driving standards. Direct Manager/Direct Reports:
    • This position reports to the Rental Operations Supervisor.
    • This position has 0 direct reports. Travel Requirements:
      • Typically requires overnight travel less than 10% of the time. Physical Requirements:
        • Most all of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds). Working Conditions:
          • Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes which cause noticeable discomfort or a moderate risk of accident or illness. Minimum Qualifications:
            • Must be eighteen years of age or older.
            • Must be legally permitted to work in the United States. Preferred Qualifications:
              • High school diploma or GED preferred
              • Working knowledge of Microsoft Office Suite
              • Working knowledge of presentation software (e.g., Microsoft PowerPoint)
              • Demonstrated ability to collaborate and work effectively with cross-functional teams
              • Ability to draw accurate conclusions from financial documentation
              • Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers Minimum Education:
                • Minimal or no educational requirement for this job. Preferred Education:
                  • No additional education Minimum Years of Work Experience:
                    • 1 Preferred Years of Work Experience:
                      • No additional years of experience Minimum Leadership Experience:
                        • None Preferred Leadership Experience:
                          • None Certifications:
                            • None Competencies:
                              • Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
                              • Being Resilient - Rebounding from setbacks and adversity when facing difficult situations
                              • Business Insights - Applying knowledge of business and the marketplace to advance the organization's goals
                              • Collaborates - Building partnerships and working collaboratively with others to meet shared objectives
                              • Customer Focus - Building strong customer relationships and delivering customer-centric solutions
                              • Decision Quality - Making good and timely decisions that keep the organization moving forward
                              • Manages Ambiguity - Operating effectively, even when things are not certain or the way forward is not clear
                              • Manages Complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
                              • Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals
                              • Resourcefulness - Securing and deploying resources effectively and efficiently
                              • Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations
                                Pay Rate: -

Keywords: The Home Depot, Baton Rouge , Large Equipment Rental Logistics Coordinator, Other , Gonzales, Louisiana

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