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IT Service Specialist

Company: TalentBurst, Inc.
Location: Baton Rouge
Posted on: November 24, 2022

Job Description:


IT Service Specialist
3 months
Baton Rouge, LA

Duties:
-Determine source of computer and device problems (PC and Mac hardware, software, user access, iOS, Android etc.)

-Advise staff on appropriate action as to solve computer and system issues, escalating when necessary

-Serve as liaison between staff and the EA IT department to resolve issues

-Document resolutions for future reference

-Coordinate company IT ordering and inventory

-Answer staff questions in person, email, and via phone on all company supported systems

-Perform hardware and software installations

-Provide on-the-job training to new department staff members

-Provide computer orientation to new company staff

-Provide support to staff for video conferences, and support video conferencing endpoints

Skills:

3-5 years experience

A+ Certified (nice to have)

Experience supporting PC's in an Active Directory environment

Experience supporting Macs in an Active Directory environment

Experience supporting gaming systems (Xbox/PS)

Experience supporting Microsoft Office 2013, Office 365, and Outlook in the Cloud

Experience supporting development environments (nice to have)

College degree preferred

#LI-FRESH

Keywords: TalentBurst, Inc., Baton Rouge , IT Service Specialist, Other , Baton Rouge, Louisiana

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