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Site IT Support Administrator

Company: Eclaro
Location: Geismar
Posted on: November 25, 2022

Job Description:

*Site IT Support Administrator*
*Geismar, LA*
*22-06712*
Onsite

1-year contract

*Job Description: *

_*The skills needed for this position are: *_

1. Excellent communication skills - inbound and outbound phone calls in a professional manner, writing and replying effective emails.
2. Strong administrative skills
3. Intermediate level of Microsoft Outlook Mail, Word, Excel, and PowerPoint.
4. Support of Special Purpose imaged PC's connecting PC's to special manufacturing equipment, working with external vendors to get additional support. Critical thinking skills and problem solving ability
5. Time management skills
6. working as part of a team of people, have experience in a business environment as a Team player
7. Basic level understanding of Smartphone functionality, setup of email on a phone, initial Phone activation experience.
8. Ability to multi-task and work in a fast-paced environment. Handle multiple orders, with interruptions and escalations during the business day, organized to track each order in an organized way to minimize mistakes.

_*Duties and Responsibilities of a Site IT Support Administrator: *_

1. Provide basic end user support for Special Purpose PC's, common configuration topics for standard PC's and smartphones, printing, etc.
2. Using \*\*\*\* system (gAHD) request and incident tickets.
3. Level 2 technician who would receive tickets in the gAHD system from the Level 1 Service Desk.
4. Assist Internal Business Partners in placing orders for hardware and software using the standard tools.

Job Type: Contract

Salary: $27.00 - $29.00 per hour

Schedule:
* 8 hour shift
* Day shift
* Monday to Friday

Ability to commute/relocate:
* Geismar, LA 70734: Reliably commute or planning to relocate before starting work (Required)

Education:
* High school or equivalent (Preferred)

Experience:
* Smartphone functionality support, set up: 1 year (Required)
* PC support: 1 year (Preferred)
* ticketing system: 1 year (Preferred)
* Microsoft Office: 1 year (Preferred)
* call handling: 1 year (Preferred)

Work Location: One location%58047475%

Keywords: Eclaro, Baton Rouge , Site IT Support Administrator, Other , Geismar, Louisiana

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