Site IT Support Administrator
Posted on: November 25, 2022
*Site IT Support Administrator*
*Job Description: *
_*The skills needed for this position are: *_
1. Excellent communication skills - inbound and outbound phone
calls in a professional manner, writing and replying effective
2. Strong administrative skills
3. Intermediate level of Microsoft Outlook Mail, Word, Excel, and
4. Support of Special Purpose imaged PC's connecting PC's to
special manufacturing equipment, working with external vendors to
get additional support. Critical thinking skills and problem
5. Time management skills
6. working as part of a team of people, have experience in a
business environment as a Team player
7. Basic level understanding of Smartphone functionality, setup of
email on a phone, initial Phone activation experience.
8. Ability to multi-task and work in a fast-paced environment.
Handle multiple orders, with interruptions and escalations during
the business day, organized to track each order in an organized way
to minimize mistakes.
_*Duties and Responsibilities of a Site IT Support Administrator:
1. Provide basic end user support for Special Purpose PC's, common
configuration topics for standard PC's and smartphones, printing,
2. Using \*\*\*\* system (gAHD) request and incident tickets.
3. Level 2 technician who would receive tickets in the gAHD system
from the Level 1 Service Desk.
4. Assist Internal Business Partners in placing orders for hardware
and software using the standard tools.
Job Type: Contract
Salary: $27.00 - $29.00 per hour
* 8 hour shift
* Day shift
* Monday to Friday
Ability to commute/relocate:
* Geismar, LA 70734: Reliably commute or planning to relocate
before starting work (Required)
* High school or equivalent (Preferred)
* Smartphone functionality support, set up: 1 year (Required)
* PC support: 1 year (Preferred)
* ticketing system: 1 year (Preferred)
* Microsoft Office: 1 year (Preferred)
* call handling: 1 year (Preferred)
Work Location: One location%58047475%
Keywords: Eclaro, Baton Rouge , Site IT Support Administrator, Other , Geismar, Louisiana
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