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Application Specialist - Technology

Company: Parish of Ascension
Location: Gonzales
Posted on: November 25, 2022

Job Description:


*Application Specialist (Technology) - Labor Grade 120 / Pay Range: **$56,923.83 - $80,242.03*

*To apply, applicants must go to:*


The Application Specialist provides advanced support of software applications including software installation, configuration, and testing. Oversee end users testing and training of Ascension Parish Government software systems.

Consults with IT Technical Support Specialists for support of our helpdesk ticketing system.

* Implements, configures and tests system software use by APGov such as, but not limited to all ERP components, Workorder, Permitting, Document Imaging, Timekeeping, etc.

* Provides senior level technical support and maintenance of installed applications software
* Communicates problems and problem resolutions to Systems Administrator and works with other members of the Office of Technology to ensure system continuity and a high level of support to our end users
* Develops and maintains detailed technical articles used by support staff to troubleshoot system software and requests generated by our end users
* Analyzes existing workflow environments and assists with setting up and configuring new installations to fit into workflow models
* Recommends and/or administers training on software applications
* Coordinate with software vendors on software installations, updates, and contract renewals
* May recommend budget to Director of Technology
* IT systems software certifications are desired but not required
* Any other duties as assigned

* _Education and Experience_: A Master's degree from an accredited four-year college or university in Information Technology or a related field *_and_* (1) year of directly related experience is fully qualifying for the 120 level.

* _Education and Experience_: A Bachelor's degree from an accredited four-year college or university in Information Technology or a related field *_and_* a minimum of (3) years directly related experience is fully qualifying for the 120 level.

* _Combined Secondary Education and Experience_: (7) years combined progressively higher-level education (post high school) leading to a Bachelor's degree in Information Technology or a related field *_and_ *directly related experience is fully qualifying for the 120 level.
* _Directly Related Experience_: (7) years directly related experience in Information Technology is fully qualifying for the 120 level.

* The incumbent is required to have a current, and the ability to maintain, Louisiana state driver's license
* The incumbent is subject to initial and random drug testing
* The position is designated as an Emergency Essential Tier II position and as such is subject to mandatory recall to the traditional or emergency worksite. Failure to do so may lead to disciplinary actions up to and include termination of employment.

* Health Insurance Benefits eligibility after 60 days of employment (optional supplemental with AFLAC)
* Group Medical, Dental, Vision & Life Insurance for employees and families
* 75% of Benefits Package is paid for by Ascension Parish Government
* $125 monthly APG contribution to Health Savings Account for every enrolled employee
* Parochial Employee Retirement System 457B Plan (optional supplemental retirement plan with Nationwide)

* Background Investigation
* Drug and Alcohol Screen
* Pre-Employment Physical

*To apply, applicants must go to:*

Job Type: Full-time

Pay: $56,923.83 - $80,242.03 per year

* Dental insurance
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Retirement plan
* Vision insurance
* Monday to Friday

* High school or equivalent (Preferred)

* related: 1 year (Preferred)

* Louisiana driver's license (Preferred)

Work Location: One location%58047475%

Keywords: Parish of Ascension, Baton Rouge , Application Specialist - Technology, Other , Gonzales, Louisiana

Click here to apply!

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