Lead Specialist, Patient Registration **Remote**
Company: Option Care Health
Location: Baton Rouge
Posted on: November 25, 2022
Extraordinary Care. Extraordinary Careers.
With the nation's largest home infusion provider, there is no limit
to the growth of your career.
Option Care Health, Inc. is the largest independent home and
alternate site infusion services provider in the United States.
With over 6,000 team members including 2,900 clinicians, we work
compassionately to elevate standards of care for patients with
acute and chronic conditions in all 50 states. Through our clinical
leadership, expertise and national scale, Option Care Health is
re-imagining the infusion care experience for patients, customers
At Option Care Health we recognize that part of being extraordinary
is supporting and building a workforce that is as diverse as the
patients and communities we serve.
Join a company that is taking action to develop a culture that is
more inclusive, respectful, engaging and rewarding for all team
members. We are committed to hiring, developing, and retaining a
COVID-19 Vaccine Requirements:
As a leading healthcare provider, we have an undeniable
responsibility to protect the health and safety of our patients,
customers and team members.
Option Care Health requires that all employees be fully vaccinated
against the COVID-19 virus. If you are offered and accept a
position, your employment will be contingent upon proof of
vaccination, or approved medical or religious accommodation. Proof
of vaccination will be required during the onboarding process;
application for medical or religious accommodations will be
required to be submitted within 5 business days of start date. If
medical and/or religious accommodation requests are denied, you
must take steps to be fully vaccinated, or your employment will be
Job Description Summary:
This position is responsible for facilitating new patient's
transition to Option Care Health services with the goal of
delivering a consistent onboarding experience where patients and
referral partners feel Option Care Health makes it easy to
transition care. The Lead Specialist, Patient Registration
facilitates all aspects of the patient's transition to home/AIS and
acts as a team lead by assisting the Patient Registration
Supervisor or Manager in training team members, resolving complex
referrals and leading special assignments.
Job Responsibilities (listed in order of importance and/or time
* Engages with patient, referral source, sales, pharmacy, and
nursing to coordinate discharge and secure nursing and
* Creates, communicates and obtains all required documentation for
* Secures patient's upfront payment including assisting patients to
find avenues for payment where needed (identifies opportunities and
directs patient to financial assistance program).
* Supports the ongoing activities needed to ensure clean claims on
hold and denial management (follow-up on paperwork where
* Provides training and mentoring for new hires.
* Assist Patient Registration Supervisor and Manager to
troubleshoot and resolve complex issues.
* Assist Patient Registration Supervisor and Manager with special
assignments as needed.
Does this position have supervisory responsibilities?
(i.e. hiring, recommending/approving promotions and pay increases,
scheduling, performance reviews, discipline, etc.)
Basic Education and/or Experience Requirements
High school diploma or equivalent is required.
Minimum of two years of experience in related experience
Ability to multi-task and support numerous referrals/priorities at
Ability to work in a fast past environment.
Must be detail-oriented and have a high degree of quality
High degree of customer service skills required.
Ability to trouble shoot, problem solves and collaborate with
cross-functional team members across sales and operation
Preferred Qualifications & Interests (PQIs)
Previous healthcare/medical billing experience preferred.
Due to some state pay transparency laws, below is the minimum pay
for the position:
Salary to be determined by the applicant's education, experience,
knowledge, skills, and abilities, as well as internal equity and
alignment with market data.
Minimum pay is $19.92+
* Dental Insurance
* Disability Insurance
* Health Insurance
* Life Insurance
* Paid Time off
* Vision Insurance
Option Care Health subscribes to a policy of equal employment
opportunity, making employment available without regard to race,
color, religion, national origin, citizenship status according to
the Immigration Reform and Control Act of 1986, sex, sexual
orientation, gender identity, age, disability, veteran status, or
Keywords: Option Care Health, Baton Rouge , Lead Specialist, Patient Registration **Remote**, Other , Baton Rouge, Louisiana
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