Shift Leader

Company: Fat Tuesday
Location: Baton Rouge
Posted on: November 26, 2022

Job Description:

Looking to join a FUN and ENERGETIC working environment? WE WANT YOU!

At Fat Tuesday we believe our people are the featured ingredient for what we do. As an employee you will earn a competitive wage, PLUS TIPS as well as partake in our employee discount program!

Come join our team and lets get this party started!!

POSITION SUMMARY: In the absence of the manager, the shift leader effectively leads the team to execute great guest service and follows operating policies and procedures.

KEY RESPONSIBILITIES:

Lead team members on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training
Support appropriate personnel policies, labor laws and safety procedures
Ensure all security procedures are executed (safe procedures, open/close procedures etc.)
Transition into opening/closing duties
Make guests are pleased by providing great guest service
Resolve guest complaints/issues
Lead team members to open, transition, and close shifts
Manage and organize the line and delegate duties to team members
Know and uphold standards for product quality
Work the line as needed
Execute and support all food safety requirements and practice
Control food costs, labor, waste, and cash on the shift
Count cash drawers and follow proper daily cash handling procedures
Verify cashier deposits
Excellent communication skills; ability to communicate effectively with customers and co-workers
Must have a positive attitude and ethics, which support our values and culture
Must be a strong team player
Ability to train and coach others
Valid certification for serving alcohol

EDUCATION AND/OR EXPERIENCE:

Must be at least 18 years of age
Minimum 1 year customer service experience

ESSENTIAL PHYSICAL FUNCTIONS:

Must have the ability/stamina to work a minimum of 30 hours a week
Ability to stand/walk for 2-8 hours per day%53136700%

Keywords: Fat Tuesday, Baton Rouge , Shift Leader, Other , Baton Rouge, Louisiana