After Hours Behavioral Care Advocate Part Time - Louisiana Remote

Company: UnitedHealth Group
Location: Baton Rouge
Posted on: March 16, 2023

Job Description:

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life's best work.(sm)






You have high standards. So do we. Here at UnitedHealth Group, this includes offering an innovative new standard for care management. It goes beyond counseling services and verified referrals to programs integrated across the entire continuum of care. That means you'll have an opportunity to make an impact on a huge scale - as part of an incredible team culture that's defining the future of behavioral health care.







For this role you must have an active and unrestricted license in the state of Louisiana and you must be able to work nights, weekends and holidays. Residency in Louisiana is preferred but not required.


This is a part time role and will average 25 hours per week.







If you are located in Louisiana, you will have the flexibility to work remotely* as you take on some tough challenges







Primary Responsibilities:

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• Field inbound calls in a queue from members and providers for purpose of assessment and triage
  
  
• Focus on initial inpatient admission for psychiatric and chemical dependency patients
  
  
• Make patient assessments and determining appropriate levels of care
  
  
• Participate in member crisis calls
  
  
• Determine if additional clinical treatment sessions are needed
  
  
• Manage inpatient mental health cases throughout the entire treatment plan
  
  
• Administer benefits
  
  
• Coordinate benefits and transitions between various areas of care
  
  
• Identify ways to add value to treatment plans and consulting with facility staff
  
  
  
  
  
  
  
  
  
  You'll find the pace fast and the challenges ongoing. We'll expect you to achieve and document measurable results. You'll also need to think and act quickly while working with a diverse member population.
  
  
  
  
  
  
  
  You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
  
  Required Qualifications:
  
  
  
  
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  • Independent, Licensed Master's degree in Psychology, Social Work, Counseling or Marriage or Family Counseling, OR Licensed Ph.D., OR an RN with 2+ years of experience in behavioral health
    
    
  • Active and independent unrestricted Licensure in State of Louisiana
    
    
  • 2+ years of post master's or RN experience in a related mental health environment
    
    
  • Proficient Microsoft skills (Word, Excel, Outlook)
    
    
  • Ability to work nights, weekends and holidays according to your schedule
    
    
    
    
    
    
    
    
    Preferred Qualifications:
    
    
    
    
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    • Inpatient experience
      
      
    • Dual diagnosis experience with mental health and substance abuse
      
      
    • Experience working in an environment that required coordination of benefits and utilization of multiple groups and resources for patients
      
      
      
      
      
      
      
      
      
      Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.
      
      
      
      
      
      
      
      *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
      
      
      
      
      
      
      At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
      
      
      
      
      
      
      
      
      
      
      Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
      
      
      
      
      
      
      
      UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: UnitedHealth Group, Baton Rouge , After Hours Behavioral Care Advocate Part Time - Louisiana Remote, Other , Baton Rouge, Louisiana