BatonRougeRecruiter
the smart solution for Baton Rouge jobs

Work at Home Bilingual Customer Retention Expert (English / Spanish)

Company: Mommy Jobs Online
Location: Kenner
Posted on: September 24, 2018

Job Description:

Helping those in need is a way of life for us, and we are looking for more people to join our award winning customer service team. Work from the comfort of your home and enjoy the shortest commute ever! In this role as a Bilingual Customer Retention Expert, you handle service cancellation requests, primarily inbound telephone calls. Your goal is to ensure the needs of the customer are addressed, service is delivered and the customer is kept updated on the status of their request. You have the opportunity to interact and help our customers on a daily basis. We have an excellent culture promoting strong performance, creating a fun and supportive work environment (even from home), and professional development. We provide you with solid training so you are set up to perform at the top of your game in this role. Starting base salary for this role (inclusive of the bilingual premium) is $12.00. You can also add to your earnings through monthly performance-based incentives. On top of a competitive salary, we offer great benefits too: Health, Dental, Vision (low monthly premiums) Tuition reimbursement Financial and future planning 401k plan + company match Access to life and other insurance plans Additional Award & Recognition programs The main duties youll perform in this role include: Retain customers who are at risk of cancelling service by providing response and benefits of service based on customers reason for cancellation. Learn and demonstrate up-selling techniques (where applicable) to promote additional services/products Communicate company policies and procedures to customers. Navigate company software programs, use web based search engines and troubleshoot customer issues Escalate calls outside their scope to appropriate tier of Customer service support function May be required to cross-train on other call types and lines of business. Required qualifications: Bilingual " proficiency in spoken and written English and Spanish required Strong phone, computer, and data entry skills " land phone line required for this role (can be acquired from your local telephone provider once application is submitted) Must be able to pass a criminal background check and technical requirements assessment of your computer and telephone equipment (equipment not provided for this role) Previous customer service/ call center experience preferred Minimum high school diploma or equivalent required Schedule is subject to shift bid process and be able to work a flexible schedule Work in a distraction free environment Pay: $12.00 per hr. To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLROXANNA when you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, Baton Rouge , Work at Home Bilingual Customer Retention Expert (English / Spanish), Other , Kenner, Louisiana

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Current College Students - Join the Waitlist for Business-Related Nasdaq Internships
Description: Nasdaq has received a record-breaking number of applications, and to ensure that we can review
Company: NASDAQ
Location: Kenner
Posted on: 10/21/2018

Claim Examiner - Liability
Description: Please Enable Cookies to Continue Please enable cookies in your browser to experience all the personalized features of this site, including the ability to apply for a job. Welcome page Returning Candidate (more...)
Company: Broadspire
Location: New Orleans
Posted on: 10/21/2018

Policy TitleTypists
Description: Policy TitleTypists We area national specialty staffing company providing highly qualified employees to niche industries. Our focus is quality and our industry-savvy Account Managers recruit the most (more...)
Company: Mommy Jobs Online
Location: New Orleans
Posted on: 10/21/2018


Policy Title Typists
Description: We are a national specialty staffing company providing highly qualified employees to niche industries. Our focus is quality and our industry-savvy Account Managers recruit the most competent and skilled (more...)
Company: Mommy Jobs Online
Location: Lafayette
Posted on: 10/21/2018

BUSINESS DEVELOPMENT OFFICER
Description: Job DescriptionThe Louisiana State Economic Development Department seeks a Business Development Officer.Supplemental InformationAs part of a Career Progression Group, vacancies may be filled from this (more...)
Company: Louisiana Economic Development
Location: Baton Rouge
Posted on: 10/21/2018

Get a Side Gig - Uber Driver Partner
Description: Drive with Uber and earn money anytime it works for you. Driving is an easy way to earn extra, and it's totally flexible around your schedule. You decide when and how much you drive. What you need to (more...)
Company: Uber
Location: Kenner
Posted on: 10/21/2018

Now Interviewing!
Description: Start a new and exciting career today Become a Benefits Consultant with our 25 year old Company We have
Company: Proffesional Home Career
Location: Kenner
Posted on: 10/19/2018

Out of sick days and vacation time? Work at home!
Description: Time for a change in your life and career Spend more time with your family, children, parents, pets. Work from home Set your own schedule. Work the days and hours you want. Be your own boss. Working (more...)
Company: Myownhomecareer
Location: Baton Rouge
Posted on: 10/21/2018

TeleSales Professional
Description: Scheduling Interviews Now seeking upbeat and motivated individuals to join our award winning
Company: TQS
Location: Lafayette
Posted on: 10/21/2018

Current College Students - Customer Development Internship - Unilever Food Solutions
Description: WHO YOU ARE WHAT YOU'LL DO br br As an intern in Food Solutions Customer Development, you will have the opportunity to work with cross functional teams to deliver an impactful
Company: Unilever
Location: Baton Rouge
Posted on: 10/21/2018

Log In or Create An Account

Get the latest Louisiana jobs by following @recnetLA on Twitter!

Baton Rouge RSS job feeds