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Field Service Technician I - Lexmark

Company: eXcell
Location: Baton Rouge
Posted on: January 17, 2020

Job Description:

Take your career to the next level with e X cell . We offer jobs with Fortune 1000 companies nationwide AND invest in your career development through our generous, annual training contribution. Contract to Hire Opportunity The Field Support Technician in this role will be responsible for break-fix, software reloads, IMAC services, and asset management of parts / shipping / returns for multiple accounts. The work schedule will be Mon-Fri, 9 am-6 pm plus weekends when needed. Overtime will be required. This is a driving position which requires a DMV background check to be completed Use of reliable, personal vehicle required - miles reimbursed according to CompuCom policy Overview: Technician will travel to each client's location to provide service Must maintain good customer focus meeting deadlines and service level agreements (SLAs) Maintains, analyzes, troubleshoots, and repairs desktops, laptops, servers, and printers Works under general supervision Required Qualifications: 5 years of hardware and software support experience for desktops, laptops, and printers, including LaserJet printer hardware Strong customer service experience and skills required Lexmark printer certification required or must acquire in 90 days A or other certifications a plus Ability to work weekends, staggered or late shifts possibly including evenings and/or weekends Interpersonal skills needed to interact with a wide range of users and environments Basic Needs / Haves: Reliable transportation and a valid driver's license required (driving position - reimbursed accordingly) Ability to work from a bent, crouched, or kneeled position Ability to work on a ladder or lift Ability to lift up to 50 lbs. Laptop and phone required for the 90-day period W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. e X cell --- Supports Equal Employment Opportunity e X cell ---, a division of CompuCom-- Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com .

Keywords: eXcell, Baton Rouge , Field Service Technician I - Lexmark, Professions , Baton Rouge, Louisiana

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