Location: Baton Rouge
Posted on: November 22, 2021
Under general supervision, provides business analysis, requirements
definition, and software testing support to the corporate user
base. Works closely with Information Technology Services (ITS)
personnel and business users in the development and implementation
of information technology initiatives that support the strategic
objectives of the Corporation. Assists the business users by
analyzing business needs, developing detailed requirements and
validating solutions. Provides an effective liaison between the
business departments and other ITS personnel or external vendors
providing software services.
Major Areas of Accountability:
Documents information requirements and needs of information
Assists in the evaluation of business objectives that require new
systems or enhancements to existing systems.
Provides analytical support to business users and other ITS
personnel to both determine specific problem areas and identify
Confers with Senior Business Analysts, Manager and other ITS
personnel and/or users to discuss work processes and plans and/or
actions to be performed.
Utilizes a structured process for the design, development, testing
and deployment of all corporate systems.
Works closely with software developers in design and architectural
elements to meet user requirements.
Develops and documents test procedures and/or test scripts for new
systems or changes to existing systems.
Identifies and assists in the development of training requirements
for the delivery of all system projects to include "train the
trainer" requirements and the necessary training materials.
Continues professional development through attendance at training
sessions and professional seminars to incorporate recent technical
developments into work unit operations.
Reviews and studies instructional and informational material to
enhance/increase knowledgebase of systems and procedures within the
Performs other related duties of a comparable level/type as
A Baccalaureate degree or CPCU preferred
CBAP (Certified Business Analyst Professional) designation
Experience in the utilization of Agile Methodology preferred
5 years of workers' comp experience in a core area (PHS; Claims;
A minimum of 2 years' experience in reviewing and understanding
technical writing as relates to business requirements, system
documentation, training documentation, procedures, etc.
Prior participation on formalized project teams at LWCC
Alignment with company values, mission, and vision
Must have a demonstrated customer focus
Trustworthy and honest
Curious and persistent
Passion for innovation
Willingness to learn
Adaptive to changing (tolerance for ambiguity)
Desire to collaborate to achieve corporate goals
Must be able to handle complex tasks of a technical nature
Must possess the ability to analyze problems and assist in
determining the best business solution while utilizing technology
to the fullest
Must be able to understand the implication of system changes to
Excellent oral, written, interpersonal and organizational
Must be able to plan and facilitate meetings and training sessions
for sizable groups
Must possess demonstrated leadership qualities
Empathetic listener and open-minded
Commitment to accountability
Keywords: LWCC, Baton Rouge , Business Analyst, Professions , Baton Rouge, Louisiana
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