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Business Analyst

Company: LWCC
Location: Baton Rouge
Posted on: November 22, 2021

Job Description:

Under general supervision, provides business analysis, requirements definition, and software testing support to the corporate user base. Works closely with Information Technology Services (ITS) personnel and business users in the development and implementation of information technology initiatives that support the strategic objectives of the Corporation. Assists the business users by analyzing business needs, developing detailed requirements and validating solutions. Provides an effective liaison between the business departments and other ITS personnel or external vendors providing software services.

Major Areas of Accountability:
Documents information requirements and needs of information technology initiatives.
Assists in the evaluation of business objectives that require new systems or enhancements to existing systems.
Provides analytical support to business users and other ITS personnel to both determine specific problem areas and identify possible solutions.
Confers with Senior Business Analysts, Manager and other ITS personnel and/or users to discuss work processes and plans and/or actions to be performed.
Utilizes a structured process for the design, development, testing and deployment of all corporate systems.
Works closely with software developers in design and architectural elements to meet user requirements.
Develops and documents test procedures and/or test scripts for new systems or changes to existing systems.
Identifies and assists in the development of training requirements for the delivery of all system projects to include "train the trainer" requirements and the necessary training materials.
Continues professional development through attendance at training sessions and professional seminars to incorporate recent technical developments into work unit operations.
Reviews and studies instructional and informational material to enhance/increase knowledgebase of systems and procedures within the work unit.
Performs other related duties of a comparable level/type as required.

Education Required
A Baccalaureate degree or CPCU preferred
CBAP (Certified Business Analyst Professional) designation preferred

Experience Required
Experience in the utilization of Agile Methodology preferred
5 years of workers' comp experience in a core area (PHS; Claims; Finance) preferred
A minimum of 2 years' experience in reviewing and understanding technical writing as relates to business requirements, system documentation, training documentation, procedures, etc.
Prior participation on formalized project teams at LWCC preferred

Personality/Working Style
Strong character
Alignment with company values, mission, and vision
Must have a demonstrated customer focus
Trustworthy and honest
Curious and persistent
Passion for innovation
Willingness to learn
Adaptive to changing (tolerance for ambiguity)
Desire to collaborate to achieve corporate goals
Must be able to handle complex tasks of a technical nature
Must possess the ability to analyze problems and assist in determining the best business solution while utilizing technology to the fullest
Must be able to understand the implication of system changes to business practices
Strong communicator
Excellent oral, written, interpersonal and organizational skills
Must be able to plan and facilitate meetings and training sessions for sizable groups
Must possess demonstrated leadership qualities
Empathetic listener and open-minded
Commitment to accountability

Keywords: LWCC, Baton Rouge , Business Analyst, Professions , Baton Rouge, Louisiana

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