Business Analyst

Company: Ford Motor Company
Location: Baton Rouge
Posted on: March 16, 2023

Job Description:

Business Analyst\#RemoteWe are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. What will you make today?**Ford Pro** is a new global business within Ford committed to commercial customer productivity. Ford Pro delivers a work-ready suite of vehicles, accessories and services for virtually every vocation, backed by technology and engineered for uptime. A true one-stop shop, we offer a full portfolio of electrified and internal combustion vehicles designed to integrate seamlessly with the Ford Pro ecosystem, helping customers' businesses thrive today and into the new era of electrification.In this position...What you'll do...Business Operations--- Support FordPro Product Enrollments by working closely with customers and multiple connected vehicle application teams--- Effectively triage incidents impacting customers leading to on time resolutions and closure--- Support new Product setup and enrollment testing--- Serve as the end-to-end enrollment process subject matter expert and articulate requirements towards enhancements and new change requestsReporting and Metrics--- Create report and dashboards for stakeholders to obtain insights into enrollment performance--- Observe trends and utilize insights towards making long term changes to the ecosystemNew Markets Launches: Business Development & Operational Integration Support--- Support product integration and coordination and implementation across US, Canada, and European OfferingsYou'll have...The minimum requirements we seek:--- Bachelor's degree--- 1-2 years in Data Analysis using Excel and other BI toolsEven better, you may have...Preferred qualifications--- Technical capabilities around using SQL (writing complex queries), accessing APIs, Splunk and other testing tools towards new development and problem resolution--- Experience working within cross functional teams and in a hybrid environment--- Experience in rapidly scaling organizations and products--- Proven success in a project coordination role--- Excellent communicator in written and verbal form--- Experience in developing technical requirements--- Strong project reporting skills--- Passion for working in a fast-paced, complex global environment--- Demonstrated effective use of data and data analyticsYou may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder---or all of the above? No matter what you choose, we offer a work life that works for you, including:--- Immediate medical, dental, and prescription drug coverage--- Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more--- Vehicle discount program for employees and family members, and management leases--- Tuition assistance--- Established and active employee resource groups--- Paid time off for individual and team community service--- A generous schedule of paid holidays, including the week between Christmas and New Year's Day--- Paid time off and the option to purchase additional vacation time.For a detailed look at our benefits, click here:https://clicktime.symantec.com/15tStbaAFHNpHNbsrNEwk?h=2stB\_YfPd2miuT9lgAfbu0q7-3gqjKIpLGeGbl9c-uM=&u=https://fordcareers.co/GSRnon-HTHDVisa sponsorship is not available for this position.Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.At Ford, the health and safety of our employees is our top priority. Vaccination has been proven to play a critical role in combating COVID-19. As a result, Ford has made the decision to require U.S. salaried employees to be fully vaccinated against COVID-19, unless employees require an accommodation for religious or medical reasons. Being fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. As a condition of employment, newly hired employees will be required to provide proof of their COVID-19 vaccination or an approved medical or religious exemption.**Requisition ID** : 9628

Keywords: Ford Motor Company, Baton Rouge , Business Analyst, Professions , Baton Rouge, Louisiana