Event & Retail-Based Customer Service Representative
Company: Andreus
Location: Baton Rouge
Posted on: January 11, 2021
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Job Description:
Event & Retail-Based Customer Service Representative (New
Orleans based office with event & retail venues across the region)
Are you a great communicator, both written & verbally, passionate
about exceeding customers' expectations & have the drive to
succeed? if so then this is an opportunity not to miss!Welcome to
Andreus! Customer Service Representative - The Role The role of a
Customer Service Representative is to represent our clients' to
their existing and potential customer base, providing positive
information, help, support & guidance to address their needs.
Providing world-class customer experience and focus, with the
ultimate aim of first contact customer resolution.Their overall
objective is to ensure excellent service standards, meet KPIs and
exceed high expectations overall by their exceptional skills and
interactions. Other duties of the role will include:* Working as
part of a team developing and maintaining strong relationships with
established customers Understanding customer requirements to
effectively sell our full range of products and services*
Processing orders and quotations, negotiating prices and terms
where necessary* Solving problems and applying logic to complex
scenarios.Office Location : New OrleansStart Date : Within the next
2 weeks (notice periods will be taken into
consideration)Compensation : Competitive with uncapped earning
potential paid on a weekly basisBenefits : Full paid training,
support and mentoring, weekly pay, fun team, team social events,
travel opportunities (covid dependent), award galas, black tie
events plus much more!Andreus currently has 3 x Permanent & 3
Temporary roles available - (Must be able to commit a minimum of 3
full months)Customer Service Representative - What's in it for you?
At Andreus not only will you be joining an awesome team but you can
also expect: * Regular bonuses & incentives dependant on your
performance* An excellent social calendar - our team really do know
how to have fun!* Attendance at sporting events (Covid permitting)*
Travel Opportunities across the US (Covid permitting)* Weekly Pay*
Advancement based on your performance and not previous experience
or educational background - you are in charge of your own fate*
Plus much more!Customer Service Representative - Requirements To be
a brilliant Customer Service Representative you'll need to have: *
Excellent communication skills - the ability to engage with
anybody, anywhere, from all walks of life* Initiative - a desire to
learn about our customers, our client's products and our client's
new technologies.* Confidence - a personality that will welcome and
engage our customers* An eye for detail - to capture information
accurately, follow processes* Customer focus - deliver an excellent
customer experience* Self-motivated - can enthuse others and
achieve performance targetsThis role will offer you an opportunity
to avail of the outstanding learning and development training from
industry experts who continue to provide mentoring throughout your
career with Andreus. For top performers, there is the option to
join our development program where countless progression
opportunities are available.Job Requirements:For Consideration:
Please send your resume through the online application process by
clicking the "Apply Now" button below. We will be in contact with
successful applicants as soon as possible. Due to current
circumstances, our initial interviews will be conducted online
however shortlisted candidates will be required to come to the
office to meet face to face at a later date.Applicants must be over
18 and able to commute to the New Orleans area on a daily basis and
have the authority to work within the US. We do not provide
sponsorship for this position.Should you have any questions contact
us and a member of our team will be happy to assist.We look forward
to hearing from you soon!Working during a global pandemic: The
safety of our employees and customers is paramount. To ensure that
we are complying with current guidelines, all customer-facing
employees will be given all PPE necessary to complete the job role.
We will also ensure that hand sanitizing stations are available
throughout the office and regular cleaning of all workstations is
carried out. Temperature checks will be completed for all personnel
entering the business premises on a daily basis.
Keywords: Andreus, Baton Rouge , Event & Retail-Based Customer Service Representative, Sales , Baton Rouge, Louisiana
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here to apply!
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