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Client Service Manager

Company: Murray Resources
Location: Baton Rouge
Posted on: March 26, 2020

Job Description:

A reputable and longstanding company is seeking a Client Service Manager to join the team. The ideal candidate is passionate about building relationships with clients and will collaborate with the sales team to achieve goals! Must have experience with benefits. Location: Baton Rouge, Louisiana Salary: $40,000-50,000 Responsibilities: Take a leadership role in the renewal process to ensure the best possible solutions are delivered to clients in a high quality and timely manner. Secure existing business and drive the sale of additional services and lines of coverage. Nurture relationships with your buyer in the client organization as well as with the day-to-day client representatives. Guide your team members in addressing a client's risk management needs through consultative conversations. Mentor Client Service team members through continuous learning, transparent feedback and strong talent development. Conduct periodic audits to ensure your compliance to standards and service level. Maintain accurate client and policy data and documents within all systems. Use Workforce technology to improve your productivity and quality. Effectively manage multiple competing priorities. Requirements: Bachelor's degree with 3+ years client service and/or claims management experience -OR- High School degree/GED with 5+ years client service and/or claims management experience. Proficiency in Microsoft Office. Experience on Apple products a plus. -- Due to the high volume of applications we typically receive, we regret that we are not able to personally respond to all applications. However, if you are invited to take the next step in the process, you will typically be contacted within 3 weeks of submitting your application.

Keywords: Murray Resources, Baton Rouge , Client Service Manager, Executive , Baton Rouge, Louisiana

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